Company Size : 25-99
View moreCybozu Vietnam
Benefits:
Working with great people in an international-standard and professional environment with great chances to learn new skills and gain valuable experience, receive competitive salary, and a number of other benefits as follows:
• Flexibility in working space & time: work from home (5 days per month), flextime
• Well-equipped facilities: laptop (Macbook...) & PC with 2 monitors
• Salary review: twice a year
• Opportunities to go on business trips to Japan, China, US…
• Generali Global medical insurance: support 100% for employees and 50% for 2 family members
• Generali Income compensation insurance
• Generali Death & disabilities insurance
• Support for Japanese/English study/exam and skill training
• Unlimited support for events/parties/club activities
• Support for team building activities
• Creative & young working space
• 2 additional annual leaves issued by company besides ones pursuant to labor law
• 5 days of refresh holiday after every 5 consecutive working years
• Fixed bonus: 13th-month salary
• Other bonus: depends on Cybozu Group’s annual turnovers
• Annual MVP award
• Annual company trip
Job Description:
• Solving IT support requests directly from Cybozu’s employees.
• Supporting IT for internal and external events (seminar, workshop, etc.,).
• Troubleshooting system and network issues.
• Setting up PCs (hardware, software) and mobile devices.
• Managing accounts.
• Managing shared IT devices.
• Creating IT guides.
• Involving in purchasing procedures and documents.
• Working with service providers.
Requirements:
• 1-3 years of experience in IT support or help-desk.
• Experience in setting up and managing PCs (Windows, mac-OS) and smartphones (iPhone, Android).
• Knowledge about hardware, software, network and web administration.
• Good skills in analyzing, diagnosing and troubleshooting issues.
• Good English in reading and writing.
• Experience in writing guidelines and technical documents.
• Experience in handling documents and working with service providers.
• Passion and enthusiasm for supporting everyone.
• Willing to learn new things.
• Long-term commitment.
Preferred qualifications:
• Ability to communicate in Japanese.
• Available to work immediately.
P/S: Please be noted that only shortlisted candidates will be contacted for interview arrangement.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Japanese
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Our business philosophy is to devote for teamwork all over the world.
From No.1 position in Japan, we have been making an effort to conquer the No.1 level in the world. Let's join Cybozu to execute this mission.
We always take employee's development into account and try our best to facilitate employees to work and stick to our company in long term.
ITJobs is founded in 2014 in Vietnam and the primary goal is grow to one of the leading specialists in recruitment and selection of IT staff in Asia.