Home Credit Vietnam

Overview of job

1. Control & Governance
• Provide guidance to internal teams and vendors to align solutions with strategic business priorities.
• Review and challenge vendor estimations, solutions, and deliverables.
• Ensure all business requirements are collected, validated, and managed.
• Establish and enforce quality standards, KPIs, and control metrics to vendor and internal teams.
2. Assessment & Evaluation
• Analyze and continuously improve system processes and delivery workflows.
• Identify and mitigate risks related to technology, cost, timelines, and quality.
• Evaluate vendor performance and lead performance review sessions.
• Classify and negotiate efforts spent on analysis, development and bug fixing.
3. Build & Solution Design
• Act as a high-level solution architect, ensuring scalable, maintainable system designs.
• Collaborate with Product Owners and Business Stakeholders to define and prioritize 
requirements.
• Lead solution design sessions and confirm alignment with business value.
4. Delivery & Acceptance
• Oversee end-to-end delivery from design through testing and production deployment.
• Collaborate with BA, QC, and vendor teams to ensure timely, high-quality delivery.
• Validate deliverables, drive defect resolution, and maintain project documentation.
5. Run & Operation Support
• Oversee service operation including incident, problem, change, and release 
management.
• Develop and execute UAT, BAU and support plans.
6. Leadership & Team Management
• Lead and inspire cross-functional teams.
• Guide & coach team member.
7. Ownership & Knowledge Management
• Take over and maintain in-depth system know-how and ensure knowledge transfer.

Understanding candidates' expectations of the ideal workplace, we always put the people element at the top of our priorities. ​

Compensation programs and employees' development opportunities for employees are always significantly invested in, bringing you:​

Primary benefits:

• 13th-month Salary and performance- based KPI Bonus ​
• 15+ Annual Leaves​
• Full Social Insurance, 24/7 Accidental Insurance, Annual Medical Check- up​
• Team Building and CSR activities: Year- end Party, New-year Party, Company trip, Charity activities, Blood donation​
• Learning workshops: Udemy E-learning, English courses, Senior management development training programs​

Our culture fosters your career development through: ​

1. Strategy ​

• Thinking Big: We focus on creating meaningful and sustainable opportunities for the company. ​
• Customer Obsession: We try to understand future customer needs, trends, and the impact of digital transformation. ​

2. Implementation ​

• Digital Savviness: We seek to understand the technological aspects of the business to enhance efficiency and customer experience. ​
• Entrepreneurship: We communicate the company's strategy and purpose to others, inspire and lead them effectively. ​
• Risk in mind: We consider risks and their possible effects before making decisions. ​
• Operational Excellence:  We stay focused on the goal, disciplined in tightening tasks to the end. ​

3. Building the organization ​

• People Centricity: We sustain focus on the development of team members through meaningful development plans and learning opportunities. ​
• Integrity: We always stay focused on the goal you need to achieve, refrain from getting into personal conflicts.