- Build review, and update operational processes in accordance with ISO 9001 requirements and internal standards.
- Monitor the implementation of processes in operational projects to ensure compliance with quality requirements.
- Conduct regular internal audits and support preparation for external audits.
- Analyze root causes when process deviations are detected and propose corrective and preventive actions.
- Train and guide relevant personnel on processes and quality standards.
- Report inspection and audit results and recommend process improvements to management.
- Best remuneration: Periodically review and adjust salary once a year, PI bonus twice a. Allowances for lunch, transportation, and phone charges. Party with the team once a. Workshop travel for the whole company once a year. Bonuses/Gifts for holidays, International Labor Day, International Women's Day, etc.
- High-class, modern office: 5-star standard office with modern equipment, large rest and entertainment areas (game area, karaoke room, reading room, cafe counter, snack bar, etc.) Meet all members' needs, especially the office has an airy and beautiful view that is among the most beautiful in Hanoi.
- Top equipment: Each employee is equipped with the latest generation LG Gram laptop and modern large LG screen.
- Best working time: Work 8 hours/day (8:00 ~ 17:00), from Monday to Friday. No pressure to work overtime/weekends!
- Flexible, youthful working style: LG CNS Vietnam members are mostly from the 9-10x generation, with a youthful, modern, and fair working style!
- Creative environment, valuing individual opinions: With a young and talented team, we always appreciate the creativity and suggestions that members make.
- Opportunities to work/study in Korea and abroad: With customers and projects mostly from abroad, your opportunities for training and onsite abroad will always be open!
- Other: Happy hours every Friday, Team outing monthly, join clubs like football, badminton, etc...
[Required]
- Bachelor’s degree in Quality Management, Engineering, or a related field.
- Experience: Minimum 2–3 years in QA/QC, especially in process management and ISO 9001.
- Strong understanding of ISO 9001:2015 Quality Management System and process improvement tools (PDCA, 5 Why, FMEA, etc.).
- Excellent analytical, problem-solving, and communication skills.
- Proficient in process development, report writing, and clear presentation skills; experienced in using project management tools such as JIRA.
- Language: English proficiency, TOEIC ≥ 650, TOEIC Speaking ≥ 110.
[Nice to have]
- Ability to communicate in Korean.
- Experience in project management.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Korean
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
LG CNS is leading customer business innovation with great agility by combining promising domestic and foreign DX technology such as AI, Data, and Cloud with IT service expertise accumulated over 30 years in software development, architecture, and infrastructure.
With our vision ‘Digital Growth Partner’, we are expanding the basis for providing new customer value.
We are actively developing talents for new digital technologies such as AI, Data, Cloud, IoT, and Blockchain technology, and creating an open ecosystem with major domestic and foreign technology companies.
Furthermore, through industry-specific solutions including smart logistics, smart city, and smart factory, the connection of concentrated industrial knowledge and digital technology capabilities, and new technology-specific solutions, we are positioning ourselves as a DX pioneer that leads digital innovation of customers.
LG CNS pursues trust and mutual growth by exploring our customer’s needs and values at the deepest level to provide them with new DX experiences.
