The IT Operation Support – Level 1 is responsible for providing first-line technical support to internal users, troubleshooting basic IT issues, and ensuring smooth operation of company systems and devices. The role involves handling user requests, maintaining IT equipment, and escalating complex technical problems to higher-level support teams when necessary.
User Support
Account & System Support
Incident Management
IT Maintenance Support
WHAT WE OFFER
Technical Skills
Soft Skills
Experience & Education
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Founded and registered in Singapore in 2019, Neyu has known as a group of forward-thinking people with a vision and belief in the power of Mar-Tech that could change the way businesses are built and run. We saw an opportunity and worked out a system that would impact positively on the constant, growing on-line sharing economy. Our collective belief is that - ‘Mar-Tech isn’t just an intersection of technology and marketing, it’s the amalgamation of people and processes that leverage technology in the pursuit of marketing ideas.
In Dec 2021, with the investment from Neyu Investment Group in Singapore, we were able to elevate our business backbone in the Mar-Tech industry as Neyu LTD. This partnership embodies the next chapter as a high-performance Mar-Tech enterprise.
Currently behind the scenes are almost 1000 global team members on a shared mission, truly a team of dynamic and ambitious talents, who continue to expand and search out new challenges.
Our journey is not about a career but about an aspiration to relentlessly stay focused on our goals and customers' goals. In between, we’ve experienced many highs and some inevitable lows, yet we continue to persevere, improve and grow.
