Java/J2EE Developer (3+ Years Exp)


  • Tech Skills

    MS SQL



  • Job level
    Experienced (Non-Manager)
  • Work location
    Ho Chi Minh
  • Language
  • Type
    Full Time
  • Salary
  • Deadline

Business profile

Tech JDI

292/19 Cach Mang Thang 8, Quận 3, TP Hồ Chí Minh, Việt Nam

: 10-24

Công TY TNHH TECH JDI - Tech JDI, is established by experienced operators in the IT sector.

Tech JDI - Technology Joint Development Initiative

Tech JDI is established by experienced operators in the IT sector, with presence in Singapore and Ho Chi Minh City, Vietnam.

We help foreign companies establish presence in Vietnam to access its fast growing market and large talent pool for IT development.

Our clients are rapidly scaling IT companies poised to make global impact in their own industry - covering e-commerce, IT security, consumer applications, business software and online-to-offline businesses.

Our Vision is to be an effective support structure for our clients in their overseas expansion.


Job description

You will:
• Do software Development/Engineering together with the Engineering team in Singapore.
• Provide technical support to regional customers.
• Troubleshoot and escalate product defects / issues to the Engineering team in Singapore.
• Perform system maintenance for critical customers and handle some product testing and support documentation work.

Software Development
• Develop extension modules in Java for main product codebase and customer-specific requirements
Technical Support
• Monitor status of critical infrastructure.
• Perform Tier 2 and 3 Technical Support
• Troubleshoot and investigate the faults reported by customers.
• Troubleshoot existing C/C++ or JAVA codes.
• Maintain and update operational plans/procedures such as disaster recovery plans, and backup plans.
• Report Technical Support activities and SLA management.

Incident Management
• Liaise with Engineering team to resolve escalated issues, and perform ad-hoc requests.
• Keep track of the issue and update customer regularly.
• Provide incident reports and root cause analysis to help prevent future occurrences.

Change / Patch Management
• Plan and implement software updates/upgrades (i.e. Service Packs).
• Perform system maintenance work g. software patching and upgrades.
• Ensure proper documentation.
• Comply with Change/Patch Management processes.

Testing and support documentation
• Keep abreast of new product developments and learn through attending training.
• Provide feedback to Engineering team of common customer issues or complaints to help improve the product.

Own and maintain support documentation such as FAQ.

Job requirement

Education: University Graduate

Technical Skills:
• Must have strong experience in Java/J2EE
• Troubleshooting and perfomance optimization skills
• Mobile Development
• Linux Server administration eg shell scripting knowledge
• SQL Database administration
• Network administration eg configuring routers/switches

Industry experience:
• Minimum 3+ years' experience as a Java Developer/Software Engineer
• More experienced candidates will be considered for a more senior role
• Experience in SCRUM

Personal qualities:
• Able to handle pressures during incidents
• Ability to multi-task. Work in a team environment
• Ability to present well

Technology skills:
Must have:
• Java Platform EE
• SQL Server 2012 (MySQL)
• Application server eg JBOSS EAP

Good to have:
• Linux system knowledge (Redhat/CentOS)
• Windows Server system knowledge
• Virtualization knowledge (VMWare, Hyper-V, etc)
• TCP/IP Networking knowledge
• IOS/Android


  • English : (Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate)

Technical skills

  • MS SQL
  • J2EE
  • Java
  • Mobile Development
  • Linux
  • Server Administration
  • Shell Script
  • Database Administration
  • Network Administration
  • MySQL
  • Jboss
  • JBoss EAP
  • Redhat
  • CentOS
  • Windows
  • Windows Server
  • MS Virtualization Technologies
  • VMware
  • MS Hyper-V
  • TCP/IP
  • Networking
  • iOS
  • Android


  • Scrum
  • Multitasking Skills
  • Teamwork

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