Job Summary
- Technical Skill:
- Java ,
- iOS ,
- Mobile Development ,
- AngularJS ,
- JavaEE ,
- IONIC ,
- Android
Job description
Overview of job
- Provide the level 1, 2 and 3 supports by managing requests from customers and partners;
- Participate in the whole support process, from analyzing and implementing the patches to providing evolutions of functionalities;
- Identify the anomalies, evaluate its critical level, ensure the hand-over to the R&D team and make sure that the correction is made within the time required by the customer and in accordance with the SLA;
- Request for development of new features in case of need.
Why You'll Love Working Here
Attractive salary and benefits :
- Competitive salary range;
- 13th month pay, reward and benefits according to work performance & achievements;
- 16 days annual paid leaves;
- Social insurance, medical insurance and unemployment insurance in line with Labor Law;
- Annual health check-up;
- Premium insurance coverage including 24/7 accident insurance and private health insurance;
- Team building activities throughout the year.
Career & skills development:
- Working with experienced and talented experts in Data Management domain;
- Training courses with relevant subjects based on employee’s needs: Business English, Public Speaking, Management 3.0, Culture-related topics such as music, philosophy, theater, etc.
- Seminars and workshop on trendy topics: Data governance, Big Data, Artificial Intelligence, Blockchain, machine learning, etc.
Job Requirement
Your Skills and Experience
- Bachelor or Engineer’s degree in Computer Sciences or related fields;
- Good command of English;
- Solid core skills in following technical landscape:
- Java development
- Customer support
- Following additional knowledge will be plus points:
- Web-based solutions
- Mobile development (iOS and Android)
- Angular
- Ionic 2+
- Java EE Development
- Agile (Scrum) and V-cycle software engineering process
- Problem-solving skill;
- Written and verbal communication skills;
- Ability to diagnose & address application issues;
- Good interpersonal skills with ability to help users and collaborate with both on-site and overseas colleagues.
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Java
- iOS
- Mobile Development
- AngularJS
- JavaEE
- IONIC
- Android
COMPETENCES
- Agile
- Scrum
- Problem Solving Skills
- Communication Skills
- Interpersonal Skills
BUSINESS PROFILE
TIBCO Orchestra Networks is a leading Master Data Management (MDM) software provider.
We have successfully addressed the MDM needs of a range of Global customers in multiple industries, including: Financial Services, Banking, Insurance, Manufacturing, Retail, Consumer Goods, Technology, Pharmaceuticals, Public Utilities and Global Logistics.
Our product - EBX is positioned by Gartner as 'Leader' in its Magic Quadrants for MDM Solutions and ranked #1 MDM technology four years in a row by The Information Difference.