Silentium Vietnam

Overview of job

As a product manager:

The product is your spirit child, you are responsible to

• Understand the problem, discover opportunities
• Define, validate, and refine opportunities
• Facilitate solutions discovery
• Ship the product and iterate

Building user empathy, discover and define opportunities to advance toward the product's vision:

We believe in the user-centric design thinking process, and lean. We believe the only way to make an impact is to fully understand end-user needs, pioneer, and validate users' expectations via "whatever- it-takes" user experience researches. Through the process, we learn, we try, and we learn from our mistakes to deliver the product that people love.

The product manager must be comfortable and flexible in applying user experience techniques to make sure that we are building the right thing. Some of the workshops we run frequently and we expect our product managers to be able to run and advance

• Service Blueprint
• User Journey
• User Story Mapping
• Empathy Map
• Personas/Jobs-to-be-done
• A/B testing
• Collecting feedback prototyping
• Flow chart
• Qualitative and quantitative research

The sky is the limit, we don't limit or restrict ourselves to those plays

We will not just "feel" if the opportunity is actually making an impact, the Product Manager will be a workout on the meaningful metrics to measure the success of the initiative and to make a decision if it is worth further investment.

Spread the enthusiasm, build up the team's product mindset:

Product development is a hard-work; you have to figure out the best way to do it with the team, and you have to figure out how to do the right thing. It's absolutely state-of-the-art teamwork.

We are a strong believer in the team's ownership. We do believe we can only go fast and far only if we empower the team to do the thing. A part of that is how to advance the team toward the product's ownership. The Product Manager to join work with the Design

Manager and Engineering manager to equip team members with the necessary product mindset via workshops and sharing sessions. These activities are expected but not limited to

• User story mapping - build knowledge together
• Eventstorming - build knowledge together
• Retrospective - continuous learning and refining

Be the collaborator, be the host, be the problem's advocate

Product development is more complicated than defining a feature and build it. The role of a Product Manager is to make sure communication channels are streamlined, both to the team and to stakeholders. We see our Product Manager comfortably connect with Business development teams, sales, marketing, customer supports, legal, press, and other stakeholders. The ultimate goal is to make sure the Life Cycle of the product is well aware and spread across the organization.

We don't expect you to be the proxy, the messenger where you interpret and re-transfer the message to the team; We expect you to be the one to facilitate the channels, making sure they are loud enough to get the team involves in the process; We also expect you to filter those channels and focus the team on things that matter so they will not find overwhelmed and interrupted.

The product manager is expected to do:

• Mentor and coach other Product Managers, Business Analysts
• Define and refine product strategy and product roadmap
• Develops the business case for new products, improvements to existing products, and business ventures.
• Develops positioning for the product.
• Improve and optimize Product Development processes
• Improve the efficiency of the Product Discovery and Definition
• Stay behind Product decisions, forming, shaping, protecting product feature
• Work closely with other functional teams to get a commitment on the product delivery
• Workout with stakeholders to align on progress, perform product demo
• Contribute to tools and techniques to optimize workflow and to improve the productivity
• Risk management, the balance between Discovery and Delivery
• Acts as product leader within the company

Why should you be excited to join us?

• Salary: Gross up to $ 5000. Negotiable salary according to ability.
• Full salary in probation
• Full Social, Medical & Unemployment Insurance
• A lot of ownership of your work. We tackle challenges, as a team
• Chance to design complicated system and see that comes live
• Very open environment, no hierarchy, we want you to be the change you seek
• Grab support to work at a beautiful office in D1 with snack and coffee at pantry, laptop and extra monitor etc.
• Up to 15 days of annual leaves with a loyalty program, and national holidays,
• Adding day off of plus Christmas leave (25/12) + Vietnamese Family Day (28/6) + Birthday leave
• Premium health insurance for you and your loved ones
• 13th-month bonus salary plus a quarterly attractive performance bonus (you'll love it!) + an annual performance evaluation
• Join in various team building, company trip, year-end party, tech talks and a lot of charity events
• Lunch and parking allowance
• Big chance to grow as a person. We move fast, so you'll soon realize that you have to make a lot of decisions on your own
• Even bigger chance to grow as an engineer. We're all open to try and apply new technology; if it doesn't work, well, we have learned
• Sick leave support; and lots of activities.

Acknowledgement of Covid-19 pandemic

All Silenteers will need to work from home to ensure safety. New member will get designated supports:

• Working devices will be delivered at door upon the new member's joining date
• Onboarding will be organized virtually by both the HR personnel and the new team.
• The HR personnel will be available for any support needs of the new member

The candidate for the Product Manager role should have:

• Experienced in build and launch a successful product
• Minimum 4 years of experience in Product Management
• Excellent in written and verbal communication
• Systematic and analytical thinking. The product is yet to have real-user, it is challenging to put a metric on, but we'll have to
• Proven ability to influence cross-functional teams without formal authority
• Enthusiasm in tackling the hard and chaotic thing
• Excellent teamwork and empathy to other functional teams

Interview process:

• You'll be given a straightforward screening test at application (may take around 2- 3 hours). Please give us a submission timeline once you fully understand the requirement. After the submission, we'll give you the feedback within a working day
• The next step is a face-to-face interview with the CTO where we'll talk about technical skills and experience. The interview will be around 1 - 2 hours
• After that, there'll be peer to peer interview where you'll have a chance to know more about your teammates. The ultimate result will be given within 3 working days.