Contemi Vietnam

Overview of job

• Plan, prioritize, and execute IT operation including network, hardware, software, cyber security, and technical troubleshoot for both internal offices and external client sites, to ensure that organization’s information systems function reliably and that IT resources are used effectively.
• Research, evaluate, and recommend hardware and software products that will enhance the capabilities of the organization’s information systems.
• Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs.
• Write and review technical policies, procedures, and documents to ensure reliable and optimized IT operation.
• Partner with DevOps and Engineering for implementation of a full CI/CD pipeline and deployment strategy.
• Leading a team of System and Network engineers in delivering IT managed services across regions and time-zones. 

Our benefits package includes:

• Attractive salary package + 13th payment + additional performance bonus
• Salary review every year
• The social insurance contribution is calculated based on your salary in the contract and the social insurance law.
• 15 days of annual leave and 5 days of paid sick leave per year.
• Premium health checkup + health care package
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sport activities: Football, Badminton, Yoga, and Table Football.
• Free and un-limited snack, tea, coffee…
• You will have Laptop or desktop and extra full HD monitor for work purposes
• Good career advancement opportunities
• Opportunities to work overseas in UK / Norway / Singapore
• Coaching and training supported
• And much more, join us and let yourself explore other fantastic things!

Our working environment

• Agile project management style. International, English-speaking, dynamic and friendly working environment
• Flexible working hours of 5 days a week
• Work with those who see the workplace as a second home

To be successful in this role you must have some of the following:

• 5+ years' experience in IT manager, Network engineer lead, or similar position.
• Excellent written and verbal communication skills in English
• Hands on experience and troubleshooting skills (LAN, WAN, VPN, TCP/IP, DNS, Firewalls) and network devices (Switches, Routers, etc.); solid in database systems such as Oracle/Postgres/Mongo
• Experience in managing IT helpdesk teams that provide services and ensure hosted system up and running 24/7
• Can-do attitude, growth mindset, have service-oriented approach in leading IT department providing services across countries and regions.

Having the following skills is a plus 

• ITIL certificate
• Experience with some DevOps tools: Jenkins, Docker, Icinga, Harbor, Git, K8s, Ansible and Terraform
• Experience with cloud-native technology (container, kubernetes, serverless) and DevOps culture
• Experienced with various security standards, especially ISO 27001, SOC2. etc. is a competitive advantage.
• Familiar with Agile development methodologies, Atlassian (Jira, Confluence…)
• Strong ability in detecting system bottlenecks and optimizing system performance.