Job Summary
Job description
Overview of job
Agents Only (www.agentsonly.com) is a gig platform for the call center industry. We are revolutionizing the contact center industry by providing a software platform that connects brands and their customer service calls with motivated at home agents. Agents Only is flipping the call center market upside down, and bringing a platform enabled approach to an outdated industry.
Our cloud based platform attracts the best agents by providing a flexible schedule, better pay and opportunities for growth. Agents get immediate feedback on each call and are paid daily. Clients get on demand access to positive and engaged agents.
The company is founded by entrepreneurs who have scaled businesses with thousands of employees in the past. Agents Only already has significant traction working with one of the largest brands in the world and thousands of agents on the platform.
We currently offer remote work with our teams in Vancouver, Canada and Vietnam
Job Requirement
What you’ll work on:
- Part of a small fast moving team developing React web apps with serverless functions
- Help design and develop React web code, build out and maintain infrastructure
- Implement testing framework for development stability and reliability
Who you are:
- Excellent verbal and written communication skills in English
- You have 5+ years of relevant professional experience
- You take ownership of the products and services that you work on
- You’re passionate, but pragmatic. Innovative, but customer-focused
- You constantly think about security, code quality, improving development processes
- You have the desire to take the technical lead of web app development
- You’re self-motivated and thrive in an agile, face-paced, start-up environment
Can you say yes to some of these items?
- Experience building production React apps at scale
- 4+ years professional experience with React
- Experience with GCP products like Firestore and Cloud Functions
- Experience with both SQL and NoSQL backends
- Experience with UI kits (MUI, AntD) and design tools (Figma, Sketch)
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- JavaScript
- ReactJS
- NodeJS
- NoSQL
- SQL Function
- MS SQL
- Sketch
- UI
- GCP
- Web App
- Figma
- FireStore
- Serverless
- Cloud Functions
COMPETENCES
- Reliable
- Communication Skills
- Professional Experience
- Self Motivated
- Agile
- Innovative
BUSINESS PROFILE
Agents Only is a gig platform for the call center industry.
We are revolutionizing the contact center industry by providing a software platform that connects brands and their customer service calls with motivated at home agents.
Agents Only is flipping the call center market upside down, and bringing a platform enabled approach to an outdated industry. Our cloud based platform attracts the best agents by providing a flexible schedule, better pay and opportunities for growth. Agents get immediate feedback on each call and are paid daily. Clients get on demand access to positive and engaged agents.
The company is founded by entrepreneurs who have scaled businesses with thousands of employees in the past. Agents Only already has significant traction working with one of the largest brands in the world and thousands of agents on the platform.