Job Summary
- Technical Skill:
- UI/UX ,
- QA QC ,
- CMS ,
- MS Office ,
- Adobe ,
- Mobile App ,
- DevOps
Job description
Overview of job
- Collaborate with product manager, product marketing, business lines, UX and Search Engine Optimization peers to create world-class customer experiences
- Work in a cross-channel environment publishing content for desktop/laptop and mobile devices
- Assist in gathering requirements and assessing content authoring needs of a given project
- Update content logs, copy documents and other documentation systems
- Ensure professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites
- Analyze and understand end-to-end customer experiences to make sure all content is consistent in voice/tone/construction and technically correct
- Write and edit a variety of digital content as needed, including marketing pages, informational content, navigational elements, form field labels and messaging, error messages, contextual help, alert messages and FAQs
- Participate as an observer in user interviews and usability
- Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
- Working time: 9 a.m – 6 p.m Monday to Friday.
- Address: StepMedia Office, 84A/42 Tran Huu Trang St., Phu Nhuan Dist., HCM City
- Performance Bonus will be approximately 1/4 your salary in each quarter
- Social and medical insurance.
- 13th month and other bonuses. (more details in interview)
- All work-related equipment is provided.
Job Requirement
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Prior experience authoring content for an enterprise website
- Three or more years of CMS content authoring or Quality controller/Developer/Devops experience preferably within the financial industry.
Preferred Skills/Experience
- Bachelors degree in English, Accounting/Auditing, Marketing or related field
- 3 years of professional experience authoring and writing for websites, mobile apps, software, or other digital platforms; transactional
- Strong interactive writing/editing skills (work samples required)
- Experience collaborating with large teams using outstanding communication skills
- Experience successfully executing and balancing multiple projects and tasks
- Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free
- Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content
- Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities
- Ability to problem-solve and work independently when necessary
- Expert in Microsoft Office
- 1 year of experience in financial services, preferably online banking, wealth management and investments
- Experience with Adobe CMS content authoring, wireframes and design/prototyping software
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- UI/UX
- QA QC
- CMS
- MS Office
- Adobe
- Mobile App
- DevOps
COMPETENCES
- Professional Experience
- Communication Skills
- Detail oriented
- Problem Solving Skills
- Working Independently
- Deadline commitment