Job Summary
Job description
Overview of job
About Giao Hàng Nhanh
Giao Hàng Nhanh (GHN) is one of Vietnam’s leading logistics companies, proudly delivering exceptional services with the commitment: “Smarter, Faster, More Cost-Effective.” GHN empowers millions of businesses to optimize their operations while creating thousands of jobs for the Vietnamese workforce.
Founded with the mission to revolutionize the logistics industry and guided by a technology-driven vision, GHN continuously integrates advanced technological solutions into every delivery. This enables streamlined operations, enhanced delivery performance, and a fast, safe, and efficient customer experience - serving a wide range of clients, including E-commerce platforms, retailers, and individual consumers.
With a nationwide network spanning all 63 provinces and cities, a forward-thinking innovation strategy, and robust logistics infrastructure, GHN continues to affirm its position as a pioneer in Vietnam’s rapidly growing E-commerce and logistics sector.
Why Join GHN?
Be part of a forward-thinking company that is shaping the future of e-commerce delivery. At GHN, you’ll have the opportunity to work on impactful projects, utilize state-of-the-art technologies, and collaborate with top talent in a dynamic and innovative environment.
About the Role
As the Senior Quality Engineer for Payment team, you will join a dynamic team to build Payment & Finance & Accounting Information System (FAIS) - a next-generation financial platform redefining how GHN records, controls, and analyzes all financial transactions and cash flow across the organization from scratch, you will:
- Shape and deliver the quality strategy for GHN’s core financial and accounting platform, integrating all operational systems with automated layers of payment processing, accounting logic, and financial management flows.
- Translate strategic business and user insights into a practical testing roadmap, automating end-to-end financial workflows covering COD management, revenue and cost recognition, supplier payment processing, bank integrations and reconciliations.
- Design and embed next-generation testing and monitoring systems for real-time financial reporting, planning, forecasting, and capital control — ensuring GHN’s finance foundation is scalable, transparent and audit-ready.
- Partner closely with product, engineering, finance, operations and data teams to define requirements, shape system design, execute test plans, and validate outcomes — ensuring the platform aligns with business goals, user needs and regulatory standards.
- Drive a mindset of continuous quality improvement: define quality metrics (e.g., automation coverage, bug leakage), monitor quality health, lead root-cause resolution, and elevate QE practices across the FAIS team.
Key Responsibilities
- Define and lead the quality strategy, standards and practices for the Payment & FAIS platform from the ground up, ensuring the architecture, implementation and operations meet the highest standards of reliability, security, performance and compliance.
- Partner closely with product, engineering, finance and operations teams to drive test planning, automation and continuous improvement of the end-to-end financial transaction flow — from order capture, payment processing, cash-flow recording, reconciliation, to financial closing and reporting.
- Design, implement and maintain a robust automation framework, including integration tests, API tests, end-to-end workflows and scenario coverage for all major business flows (payments, collections, refunds, cross-system integrations).
- Establish and maintain performance, stress and scalability testing practices to ensure the FAIS platform can handle high transaction volumes and rapid growth across the entire company.
- Drive the adoption of best practices in software quality assurance, shift-left testing, CI/CD integration, code quality metrics, and test data management; influence engineering decisions from early stages to ensure testability, observability and robustness.
- Monitor quality KPIs (defect leakage rate, test coverage, automation ratio, cycle time, mean time to detect/fix defects) and report on quality health to stakeholders, making recommendations for improvement.
- 13th-month salary and Performance Bonus
- Quarterly KPI bonus
- Social and Unemployment Insurance
- Premium Healthcare Insurance
- Annual health checkup
- Annual salary review
- Annual team building/company trip
- Internal and external training opportunities
- Monthly Happy Hour
Job Requirement
- 4+ years of end-to-end software quality engineering experience, with focused on leading test automation and performance engineering 2+ years (JavaScript, Python)
- Hands-on experience with CI/CD pipelines and test automation integration
- Strong analytical and problem-solving capabilities, leveraging existing metrics, logs to drive decisions.
- Demonstrated ownership mindset and eagerness to grow in a fast-paced environment.
- Excellent communication and collaboration skills with cross-functional teams.
- User-centric mindset and passion for building impactful products.
- Familiar with Agile methodologies and product management tools (e.g., Jira, Notion, ClickUp)
- Familiarity with observability tooling (Grafana, Datadog, ELK, or equivalent) and the ability to triage incidents affecting payment availability.
- Experience in payments, fintech, banking, reconciliation is a plus.
Languages
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English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- Tester
- QA QC
- Automation Testing
- JavaScript
- Jira
- Python
- Observability
- Grafana
- Ecommerce
- DataDog
- Fintech
- ClickUp
- ELK
- Playwright
- CI/CD
COMPETENCES
- Analytic Skills
- Problem Solving Skills
- Communication Skills
- Teamwork
- Agile
- Product Management
BUSINESS PROFILE
Giaohangnhanh (GHN) is a leading service provider for last-mile delivery for e-commerce in Vietnam.
We create a full-package of delivery solution with commitment for timing, service quality and benefits for our customer.
We aim to become number 1 delivery supplier for e-commerce in Vietnam by 2016.
Our service:
- Last-mile delivery for e-commerce to 63 provinces, cities within Vietnam
- Home delivery for major supermarkets
- Business to business delivery