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SecuTix

Melody 2 Tower, 1 Dien Bien Phu, TP Hồ Chí Minh

Company Size : 25-99

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Job Summary

  • 25-99
  • Product
  • Việt Nam

Technical Services Specialist

SecuTix

  • Bình Thạnh, TP Hồ Chí Minh
  • Negotiable
  •  Full Time
  •  Experienced (Non-Manager)
1
1

  •  Posted:23/08/2022

  • Expired
Technical Services Specialist
Expired
Technical Skill: JavaScript , HTML , CSS , MS SQL

Job description

Overview of job

We are the ticketing solution provider of the top 3 greatest world sports tournament. We are looking for smart, collaborative, enthusiastic and well-organized professionals who are willing to take an active part in a sustainable, long-term product venture with a start-up mindset

MISSIONS AND RESPONSIBILITIES

  • Help customers to use our ticketing product in the most efficient way by delivery diverse technical services requests according the standard service catalog: product configurations, online shop CSS customization, public web services activation, seat map edition, report creation, marketing campaign setup …
  • Analyze technical service requests from English/French speaking customers
  • Provide estimation and propose alternative solution if needed
  • Process the requests according to agreed solution and handle change requests.
  • Ensure the deliveries are on quality, on time
  • Have high speed interaction with Onboarding team across Europe
  • Have high speed interaction with Product team in Switzerland and Vietnam
  • Participate in special technical projects upon request.
  • Work closely with Services Manager to maintain service deliveries and quality

Job Requirement

  • Bachelor’s degree in Computer Science, Telecommunication or related
  • Open for fresher up to 2 year experience working in IT industries
  • Knowledge in HTML/CSS, Javascript, SQL
  • Strong time management skills, able to identify and prioritize urgent/critical requests
  • Good at logical and critical thinking to propose accurate solution to customers
  • Strong communication and presentation skills
  • Has a strong customer oriented mindset
  • Proficient in English is required
  • Experience with software testing, working in product’s company is a plus

Languages

    • English

    • Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • JavaScript
  • HTML
  • CSS
  • MS SQL

COMPETENCES

  • Time Management Skills
  • Logical Thinking
  • Communication Skills
  • Presentation Skills

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BUSINESS PROFILE

SecuTix is delivering a SaaS-cloud based Ticketing Engagement Platform.

SecuTix, a member of the ELCA group, is THE LEADING European Startup Company delivering SaaS-cloud based Ticketing Engagement Platform. We have offices in Switzerland, Vietnam, France, UK, Spain and Germany.

Our products are used by more than 150 customers, who are leading museums, sport clubs and stadiums, live entertainment, festivals, parks and cities all over Europe. Among our flagships are UEFA, Everton Football Club, Stade de France, Opéra National de Paris, Centre Pompidou in Paris, Picasso Museum. LOOKING AHEAD, WE ARE DELIVERING THE TICKETING TECHNOLOGY FOR EURO 2020 and TOKYO OLYMPICS 2020.

We are the first company in Europe that provides solutions for securing ticketing industry (prevent black market) based on blockchain technology. The solution is successfully tested in Paleo Festival 2017 (musical festival with 200k+ tickets sold in 1 hour) and UEFA Super Cup in Skopje 2017

MORE JOBS FROM THIS EMPLOYER

  • 25-99
  • Product
  • Việt Nam

Head of Quality Assurance

SecuTix

  • Bình Thạnh, TP Hồ Chí Minh
  • Negotiable
  •  Full Time
  •  Manager
1
Posted: 14/12/2025
Skills: QA QC, Automation Testing, Manual Testing, Black Box Testing, White Box Testing, Load Testing, Penetration testing
  • 25-99
  • Product
  • Việt Nam

Frontend Expert

SecuTix

  • Bình Thạnh, TP Hồ Chí Minh
  • Negotiable
  •  Full Time
  •  Experienced (Non-Manager)
1
Posted: 29/08/2025
Skills: JavaScript, ReactJS, TypeScript, Oracle, Adobe InDesign, UML, Web Services, Business Process Model and Notation (BPMN), Jenkins, AngularJS, Docker, MS Azure, CI, SonarQube, AWS

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