Job Purpose
The job holder:
- Upholds and promotes Scrum by helping 1 - 2 Squads / Scrum Teams understand and apply Scrum values, theory, rules and practices.
- Ensures that squads are working on the right tasks at the right time according to agile principles.
- Serves as a conduit between product owners and development teams to achieve specific milestones and deliverables.
Key Accountabilities (1)
A. Scrum Standards and Efficiency for Squads
- Facilitate scrum ceremonies (stand-up, sprint planning, sprint review/showcase, sprint retrospective) for 1-2 squads.
- Discuss open issues, status and roll forward action items (focus on process-oriented issues).
- Help team members to use and navigate agile tools and software (Confluence, Jira, Slack, Trello, PPM).
- Map out execution plans and communicate roles, responsibilities, objectives, commitment, deliverables and schedules for tribes and squads.
- Support Product Owners on features backlog, prioritization and release planning that will realise the greatest business value.
- Facilitate squads or project teams to think out-of-the-box and collaborate to improve efficiency and velocity.
- Guide teams for continuous improvement momentum and clear obstacles to help them meet delivery timelines.
Key Accountabilities (2)
B. Coaching and Training
- Work with Agile Coach to drive overall coaching program for squads.
- Develop and implement different retrospective formats to promote fun and engaging team events.
Key Accountabilities (3)
- Help squads identify gaps between current practices and Agile and Lean values, principles and practices.
- Use concepts of game thinking and game mechanics to engage users in problem solving.
- Deliver basic level training on agile and scrum methodologies.
Success Profile - Qualification and Experiences
- At least 5 years of relevant experience in Banking, Finance, Information Technology, Business Administration or Project Management in a leading bank or fintech organization
- Knowledgeable of technical engineering best practices (test driven development, continuous integration, DevOps) is advantageous
- 2 to 3 years experience as a Scrum Master leading Scrum Teams
- Experience planning and facilitating team working sessions
- Experienced with concepts of iterative and incremental development
- Experienced with process improvement and LEAN methodologies
- Proficient in one or more Agile tools (Confluence, Jira, Slack, Trello, PPM)
- Bachelor's degree in Banking và Finance, Technology, Business Administration or a related discipline
- Project management certification in PMP, LEAN, Six Sigma Green Belt, Agile Project Management
- Professional certification in CSM, PSM I / II / III, PMI-ACP, CSP-SM
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
MISSION:
• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.
• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career
• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices
CORE VALUES:
1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.
2. Innovation: Make improvements to lead the way.
3. Team work: At Techcombank, you will not have good performance without cooperation.
4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.
5. Accountability: Be committed to overcoming difficulties and achieving great successes.
