Central Retail
• Troubleshoot IT issues (hardware, application, network, etc...) and solve problems quickly to ensure our business operations run smoothly
• Install all new technology for the company, including computer operating systems, software programs and applications, new desktops, and other computer hardware
• Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently
• Coordinate with Infra/App to resolve major incidents
• Audit and maintain inventory of hardware at sites
• Onsite to support the IT issues at the stores as Computer, network, phone, etc...
• Supporting the roll-out of new stores, new application.
• Monitoring the internet, the core-services and system jobs.
• Involved in building a knowledge base for all operation support and keep it up to date.
• Research modern technology to support the operation.
• Support other tasks are assigned by the linemanager
Central Retail VN is one of the top national retail group. We own Big C, Go!, Nguyen Kim, Lan Chi supermarkets and Hello Beauty, Supper Sport chain stores...Our revenues has surpassed $1B and we still invest more to expand our presentation across Vietnam. We respect every talent who join with us to boost up our online channels as a part of our vision.
Qualifications/ Memberships:
• Bachelor's Degree in I.T, Computers, or related field.
• MCSA, CCNA.
Experience:
• Have at least 1 year's working experience in a similar role.
Personal Requirements
• Ability to keep up with technical innovation and trends in IT support.
• Exceptional interpersonal and communication skills.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Established in Vietnam in July 2011, Central Retail in Vietnam is a member of Central Group, one of the leading retailers in the region. With our sustainable development vision, the Group’s success transcends business results and lies in our commitment to improve the quality of life of people of Vietnam, and in our contribution to the prosperity of the country through concrete objectives: becoming an exemplary citizen-investor, a committed employer, a responsible retailer, a trusthworthy partner and an active company in protecting the environment.
The diverse activities of the Central Retail in Vietnam covers different fields, from electricals, sportswear and equipment, fashion, department stores, hotel, e-commerce to supermarket, and are employing more than 15,000 employees across the country. GO/ Big C is the trademark of Central Retail in Vietnam, currently Big C Supercenters employs more than 9,000 staff, operates 35 shopping centers – hypermarkets in 20 provinces all over the country in Ho Chi Minh City. With the objective to enhance the professionalism and development of the company, GO!/ Big C is looking for talented and experienced
