Integro Technologies

Overview of job

• Understand clients’ business processes.
• Responsible for managing multi-level relationships with clients.
• Provide or manage ongoing support for existing applications; prioritize new issues and working with the customers to determine the best use of IT resources in order to best address their business needs.
• Work together with a team of Business Analysts and other IT groups, either on-site or remotely, under the direction of your Project Manager.
• Act as the representative and be the client’s “single contact”. Formally documenting prioritized solution requirements that are aligned with technical and business feasibility. Plan and execute acceptance testing.
• Provide consultation to clients and lead cross-functional linked teams to address business or systems issues.