Gene Solutions

Overview of job

The position is based in Ho Chi Minh City. The role will report to the IT Service and Infrastructure Manager, and handle the following responsibilities:

1.Network Setup and Configuration:

• Design, set up, and configure local area networks (LANs), wide area networks (WANs), Virtual Private Network (VPN) and other network segments.
• Install and support VM, Server OS, network hardware, including routers, switches, firewalls, load balancer, access point and other networking equipment.
• Maintain network security devices to protect against unauthorized access, breaches, and other security threats.
• Monitor network traffic for unusual activity and take appropriate measures to safeguard the network.
• Manage network security, vulnerability equipment or systems (Setting of firewall, Anti-Spam, etc).

2.Troubleshooting and Maintenance:

• Diagnose and resolve network issues, including connectivity problems, hardware malfunctions, and performance issues.
• Conduct regular maintenance activities, such as software updates, patches, and system backups.

3.Network Monitoring:

• Monitor network performance and analyze network traffic to optimize efficiency.
• Implement network monitoring tools to identify and address potential issues proactively.
• Monitor network and system real-time and logs for operation and security potential issues, proactively involved in operational/security issue recovery.
• Keep track of network issues to record incident report.

4.Documentation:

• Maintain detailed documentation of network configurations, changes, and troubleshooting procedures.
• Keep an inventory of network equipment, including specifications and warranty information.

5.IT and Security Policy: 

• Comply with the Security policy and configure network devices and servers to enforce the security policies (where it is applicable).
• Participate in developing network-related policies and procedures to ensure meeting with security standards and best practices.

6.Actively research and propose system solutions.

7.Other tasks assigned by superiors.