Mat Bao BPO
- Team Management:
+ Supervise and mentor SOC analysts, providing guidance on escalated incidents.
+ Assign tasks and manage shifts to ensure 24/7 coverage and operational efficiency.
+ Conduct regular performance reviews and training sessions for team members.
- Security Operations:
+ Act as an escalation point for complex security incidents requiring deeper analysis.
+ Monitor Microsoft Sentinel and other tools for patterns indicating advanced threats.
+ Coordinate and lead incident response activities, ensuring swift containment and resolution.
+ Process Optimisation:
+ Develop and refine SOC processes, playbooks, and standard operating procedures (SOPs).
+ Collaborate with stakeholders to implement best practices in threat detection and response.
- Threat Intelligence:
+ Analyse and integrate threat intelligence into SOC workflows to enhance detection capabilities.
+ Stay updated on emerging threats, vulnerabilities, and industry trends.
- Reporting & Communication:
+ Provide detailed reports on incident trends, team performance, and operational metrics.
+ Liaise with internal and external stakeholders during major incidents and audits
- Competitive income according to ability.
- Pay social insurance, health insurance and enjoy full benefits according to labor law.
- Annual Leaves, 13th Month salary, …
- Professional, dynamic working environment.
- Education: Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
- Experience: 3–5 years of experience in a SOC or related cybersecurity role, with at least 1 year in a leadership position.
- Certifications:
+ Microsoft Certified: Security Operations Analyst Associate (required).
+ CompTIA CySA+ or CISSP (preferred).
- Technical Skills:
+ Extensive hands-on experience with Microsoft Sentinel and KQL (Kusto Query Language).
+ Proficiency in incident response processes, root cause analysis, and threat hunting.
+ Strong understanding of cybersecurity principles, SIEM tools, and common attack vectors.
+ Knowledge of Azure Active Directory, security configurations, and compliance requirements.
- Soft Skills:
+ Excellent leadership and mentoring abilities.
+ Strong analytical and critical-thinking skills.
+ Clear and effective communication with technical and non-technical audiences.
+ Ability to handle high-pressure situations with professionalism
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Known for its professional services on the business platform of "Cooperation - Professionalism - Mutual Development", a unique corporate culture, with more than 2,000 employees nationwide. With profound professional experience, a team of experienced staff, a methodical service implementation process, and a nationwide scale, Mat Bao BPO aims for sustainable development and affirms its position as one of the most prestigious Outsourcing service providers in Vietnam.
