Crossian
We are seeking an experienced Junior IT Support to oversee our IT support and office admin operations and ensure the 24/7 excellence of our cloud-based software systems. Reporting to the Line Manager and collaborating closely with the CEO/HR admin team to provide services to the whole company, you will lead a team of two IT Support Specialists responsible for monitoring system health, troubleshooting issues, and providing first-level support to internal and external users. This role is critical in maintaining the robustness of our systems and supporting the productivity of our team in a dynamic, agile environment.
WHAT YOU WILL DO
We’re not just about building platforms; we’re about creating a workplace where talent thrives. Here's what you’ll gain:
Exceptional Compensation
Growth Opportunities
Preferred (but not required)
This role is a fantastic opportunity for individuals looking to deepen their experience in tech support within a vibrant and fast-growing tech startup environment. Join us at Crossian LLC and be a part of our mission to redefine cross-border eCommerce.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Crossian's platforms currently distribute 10+ brands, serving hundreds of thousands of US consumers. Turnover over 5 million / month, the number of goods to process and track on average more than 21,000 packages (bales) per day.
Crossian's goal is to become the leading organization that develops cross-border e-commerce platforms in Vietnam. In the next 3 years, it will account for 0.1% of Ecommerce market revenue in the US (equivalent to 50,000 orders / day)
