FPT Software HN

Overview of job

• Receive the knowledge transfer from the incumbent vendor, verify the project document and create manuals if needed.
• Level 2, 3 support SAP Maintenance projects with SLA committed to the clients.
• Support hours: primarily 8x5. (If customer has any major change, release or urgent issue, working out of service hours could be expected.)
• Solve tickets/changes or customizing updates for the customer.
• Work with customer business teams & project teams effectively.
• Understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges.
• Report to Project Manager/Project Leader.
• Other tasks as assigned.

Successful candidates will be part of a friendly, motivated and committed talent teams in FPT Software HCM (FSOFT) with various benefits and attractive offers:

• Have chance to build long term relationships with colleagues via multiple projects.
• Be a true part of customer team across Europe and Asia.
• Attractive offer, plus annual compensation and performance bonus.
• FPT Care insurance plan tailored for FPT employees
• Support for learning and certificate examination.
• Company shuttle buses provide convenient way of transportation for all employees.
• Salary review 1 time/year or on excellent performance
• International, dynamic, friendly working environment
• Annual leave, working conditions follow Vietnam labor laws.
• Annual Summer Vacation: follows company’s policy and starts from May every year
• Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc. FTown Campus provide many facilities for FPT employees such as football ground, basketball & volleyball, gym & yoga centre, restaurant, cafeteria, etc.