DatVietVAC

Overview of job

DatVietVAC Group Holdings is looking for a Senior SRE Engineer to lead the infrastructure architecture, platform reliability, and production operations of our Fan Commerce Platform.

The platform operates across Google Cloud for computing and scaling and CMC Cloud for local data residency. You will be responsible for building a secure, scalable, and highly available infrastructure capable of supporting high-traffic on-sale periods and major entertainment events while maintaining operational efficiency and infrastructure costs within the approved budget.

1. Cloud Infrastructure Architecture

• Design and implement multi-environment infrastructure, including Production, Staging, and Development, using Google Cloud services such as GKE, Cloud SQL, Memorystore, and Pub/Sub.
• Design the hybrid-cloud architecture between Google Cloud and CMC Cloud, including private connectivity, VPN configuration, network segmentation, and data-flow separation.
• Build and manage infrastructure as code using Terraform.
• Develop and maintain CI/CD pipelines and automation tools that support engineering teams throughout the software development and release lifecycle.
• Establish a comprehensive observability platform covering metrics, logs, traces, dashboards, and alerting.
• Ensure that the infrastructure architecture supports scalability, maintainability, security, and local data-residency requirements.

2. Site Reliability and Incident Response

• Define and manage Service Level Indicators, Service Level Objectives, and error budgets for core platform services.
• Take ownership of platform availability, reliability, scalability, and operational readiness.
• Lead capacity planning and load testing for high-traffic product launches, ticket or merchandise on-sales, and live events.
• Design autoscaling strategies, traffic-management mechanisms, and overload-protection measures.
• Participate in the 24/7 production on-call rotation and lead the response to high-severity incidents.
• Lead blameless postmortems, identify root causes, and ensure that corrective and preventive actions are completed.
• Develop incident-response procedures, operational runbooks, and disaster-recovery plans.
• Coach and mentor engineers in production operations, incident management, and reliability practices.

3. Security and Compliance

• Implement infrastructure security controls, including WAF, DDoS protection, and bot-management solutions using tools such as Cloudflare and Google Cloud Armor.
• Manage secrets, encryption, identity, and access controls across cloud environments.
• Establish backup, recovery, and disaster-recovery processes and conduct periodic recovery drills.
• Collaborate with relevant teams on penetration testing, vulnerability remediation, security audits, and compliance requirements.
• Ensure appropriate monitoring and audit logging for sensitive infrastructure and operational activities.

4. Performance and Cost Optimization

• Monitor, analyze, and optimize cloud infrastructure costs through rightsizing, committed-use discounts, storage lifecycle management, and egress optimization.
• Investigate performance bottlenecks and implement solutions to improve platform efficiency, scalability, and resilience.
• Provide infrastructure and reliability recommendations to the Project Lead and engineering teams.
• Evaluate and propose technologies that support the platform’s long-term architecture and business requirements.

• Full statutory insurance, including Social Insurance, Health Insurance and Unemployment Insurance, based on 100% of the official salary and in compliance with Vietnamese labor regulations.
• Working hours: Monday to Friday, from 8:30 AM to 5:30 PM, with a one-hour lunch break.
• 14 days of annual leave.
• Company-provided working equipment, including a laptop or desktop computer.
• Employee parking area.
• Annual PMP performance bonus, subject to individual KPI achievement and the Company’s business performance.
• Periodic health check-ups.
• Employee engagement programs and internal activities throughout the year.