Urgent| Service Manager (Fluent in English)


  • Tech Skills

    MS Office

    MS Word

    MS Excel

  • Job level
  • Work location
    Ho Chi Minh
  • Language
  • Type
    Full Time
  • Salary
    Up to 870 usd per month
  • Deadline

Business profile

Swiss Post Solutions Vietnam

QTSC, Saigon ICT Building, Tan Chanh Hiep Ward, Quận 12, TP Hồ Chí Minh, Việt Nam

: 100-499

Công TY TNHH SWISS POST SOLUTIONS - Swiss Post Solutions Vietnam, the international leading IT company, awarded TOP 5 ICT in Vietnam.

Swiss Post Solutions Vietnam Ltd is a part of Swiss Post specializing in Data Entry and Business Process Outsourcing services. As a company with strong and rapid growth, we have been recognized as a leading IT company and TOP 5 ICT in Vietnam.

Our goal is to be a reputable worldwide service provider, providing outstanding quality at the most competitive price and the highest level of information security.

The combination of a European Management team and ambitious employees from well-known local and international universities give us the chance to offer our products and services of European quality, but made in Vietnam. This concept provides us with an important competitive advantage in the international market. We strive to provide a friendly working-environment where people feel like a family and are free to voice their opinions.

Job description

1. Project management

  • Make sure new projects are implemented successfully, by:

- Coordinate with other relevant people/departments for project testing

- Gain sufficient project requirements and transfer the knowledge to related people through training

· Monitor project on a daily basis and make improvements/adjustments when needed

· Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved

2. General management

· Provide accurate and timely information for related departments when required

· Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects

· Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency

· Other task assigned by Supervisor

Job requirement

*** Education:

1.       University degree

2.       Good at English

*** Technical skills and experience:

3.       At least 2 - 3 years of working experience

4.       Understanding of company business

5.       MS Office (Word, Excel, PowerPoint)

*** Soft-skills:

o   Negotiation skill

o   Problem solving

o   Communication and interpersonal skills.

o   Leadership and supervision skills.

o   Planning and analytical skill

o   Presentation skill

o   Team working skill

*** Attribute:

o   Strong multi-tasking abilities

o   Good team player

o   Hardworking

o   Innovation and creativity


  • English : (Speaking: Fluently - Reading: Fluently - Writing: Fluently)

Technical skills

  • MS Office
  • MS Word
  • MS Excel
  • MS Powerpoint


  • Negotiation Skills
  • Problem Solving Skills
  • Communication Skills
  • Interpersonal Skills
  • Team Leadership
  • Planning Skills
  • Analytic Skills
  • Presentation Skills
  • Teamwork
  • Creative

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