Tóm lược
- Yêu cầu kỹ thuật:
- Networking ,
- Windows ,
- DHCP ,
- VPN ,
- Active Directory
Mô tả công việc
Tóm tắt công việc
Your Day to Day
- Facilitate first line IT Support for Axon users through any and all intake channels (tickets, walk ups, phone, chat, smoke signals)
- Deliver training and assistance for Axon new hires
- Complete regular maintenance and health checks on shared end user equipment such as video conference systems, printers, robots and more
- See opportunities to improve efficiency or service quality through process change or automation
- Facilitate both AV and IT Support for company meetings or gatherings
- Approach all support opportunities within the guidelines of both IT and InfoSec policies
Why You'll Love Working Here
- An awesome office/working environment with the newest technologies
- Competitive salary and benefits including a great medical insurance plan
- Fun team activities and outings
- Flexible working hours
- Opportunities for training in the US
- Opportunities to ride along with real US police officers in real life situations, see them use technology, and get inspired.
Yêu cầu công việc
Your Skills and Experience
Skills Required
- 1-3 years working in a high performing customer facing role with a demonstrable ability to facilitate an excellent customer experience
- Experience supporting both Mac and Windows machines in a multi-user environment
- One or more of the following certifications: A+, Net+, Security+, ACSP, ACTC
- Understanding of basic computer/networking terms such as DHCP, Active Directory, VPN, Moore's Law
- Scripting knowledge for Mac or Windows
- Experience supporting conferencing, scheduling and collaboration tools
- Proven ability to build things that scale
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Networking
- Windows
- DHCP
- VPN
- Active Directory
NĂNG LỰC
- Proactive
Thông tin doanh nghiệp
Axon Inc., our mission is to protect life, making the world a safer place through smart devices and software services.
Come work in an exciting environment in which you’ll use your passion, experience, and strong analytical skills to help bring new technologies to public safety and leave a positive impact on the world. We cultivate an environment that favors agility, initiative, and creative thinking. Our mission is to protect life, making the world a safer place through smart devices and software services. We genuinely love what we do and are looking for others who share this passion.
The team in Ho Chi Minh City has already made significant improvements for our solution and with Axon. We are now investing to further grow our investment in Vietnam. Come join us.
Our team is solving some of the hardest cloud challenges today. Every day we manage petabytes of video, and help the public with creative solutions from the courtroom to public disclosure. At Axon you can use your passion, experience, and strong analytical skills to help bring new technologies to public safety and leave a positive impact on the world.