Orient Software

Tóm tắt công việc

Join Orient Software, one of Vietnam’s top software development companies. Our team is made up of international engineers, developers, managers, and leaders from across Asia, Europe, and North America. We are passionate about software and seek equally enthusiastic people to join our team.

Job Description:
The Technical Content Writer will be responsible for producing various marketing and supplemental materials to support our customer’s needs with our products. The writer will work to generate online materials and support resources for customers to access via our website, as well as creating interesting articles, and marketing materials that can be shared with prospective customers. They will work closely with our design and development teams to understand and document processes, and communicate these processes in easy-to-understand user materials.

Duties:
• Create user guides for our products and services;
• Prepare questionnaires to identify common usage problems;
• Update blog and website content about new company products;
• Promote our products through social media postings;
• Coordinate with developers and design teams to include graphics and illustrations with online content;
• Provide documentation support for product development, design, and marketing;
• Collaborate with internal teams and stakeholders to obtain an in-depth understanding of the product and the documentation requirements for software applications and systems engineering;
• Perform other related duties as required and assigned.

• Proven work experience (at least 6 months) as a Technical Writer, Content Writer, Copywriter or similar role;
• Bachelor’s degree or higher, preferably in computer science, English, or other relevant fields;
• Background knowledge in technology or computer science (specifically IT) is an advantage;
• Excellent writing and editing skills in English (IELTS writing band 7.0 or above is preferred);
• Familiarity with website articles and user’s guides is a big plus;
• Positive attitude, can-do spirit, attention to details, and passion for writing;
• Ability to work in a fast-paced environment, to meet deadlines, and to simultaneously tackle and coordinate multiple projects;
• Previous experience studying or working abroad will be evaluated as an advantage.