Dimension Data Vietnam
CentrePoint Building, 106 Nguyen Van Troi, TP Hồ Chí Minh
Quy mô công ty : 25-99
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Mô tả công việc
Tóm tắt công việc
As a Solution Consultant, you will hold responsible for the successful delivery and development of consultancy management, technical solution and building solution offerings in the assigned Solution Group. You will work closely with the team to deliver the solution that meets all the business, technical and quality requirements from client. Your solution must content all deliverables and solution pricing. You will outline the required support resources , comply with implementation methodology for all required documentation in term of solution delivery.
To be successful in this job, you should have a strong interpersonal, communication, client service mindset, along with organizational skills, with excellent experience in offering framework with knowledge of Cisco products.
Your Report line: Manager, TSS and Solutions
Principal Accountabilities:
[ Solution consultancy ]
- Work close with client and team to develop and integrate solution(s)
- The solution must be complied with Dimension Data strategic direction
- Provides leadership to all Solution Group resources
- Supports Client with business solution creation
- Provides Client with value add future advanced technologies direction, benefits, roadmap, ROI (Return On Investment) literature and detail
[ Working with Account Managers and Clients ]
- Provides Client, Account Managers with an estimated cost of ownership for proposed solutions and technical solution development
- Assist and collaborate with Client to provide assistance with comprehensive understanding of client requirements and pursue to solution deployment
- Supports, assist account management team, sales specialist to attends client calls by engaging in pre-sales related activities e.g. POC(proof of concept, demonstration, technical proposal development)
- Works with Client to present to client the Technical solutions and creates a greater understanding of Dimension Data service offerings and capabilities
- Ensures the proposed Technical solution is comprehensively integrated, operationally sound deliverable, complying the predefined quality and best practices standards and is feasible for delivery delivered within allowable time and cost and meets business requirements
- Works with the assigned subject matter resources to plan, cost, price, and document the Business Process and or Technical solution
- Provides assistance in resolving issues that are pertinent to the Business Process and or Technical solution development
[ Team management ]
- Actively participates in pursuit leadership team
- Ensures identified risks have a mitigation plan
- Ensures hand-off of Assumptions, Issues Risk, and Action Items to delivery teams upon closure of the deal
- Ensures the Solution Development Process is followed. Any issues raised are tracked and brought to closure.
- Assists Client in Business Process and or Technical content of client-facing documents
- Executes hand-over of the Technical solution to MS support teams with the official Client acknowledge technical project documentation
- Provides feedback to Service Line offering and management on the usability of the tools, templates, procedures, sales readiness, new capabilities, etc.
Why You'll Love Working Here
- Chance to join oversea training and oversea company trip
- 15 Annual leave along with other special leaves
- Company allowances: Mobile, Dental care, Optical,…
- Medical, Social, Healthcare, Accident Insurance according to the Labor Code
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People: At Dimension Data, everyone is a source of new knowledge that is open for you to learn from and everyone is open to learn from you as well. No hiding. No politics. You can expand your mind by just talk.
Collaboration: With the support of a strong internal platform (Wired, Yammer group and Forums), technology (virtual meeting room, webex, workplace internet) you will be able to work, to discuss and collaborate with other employees in Dimension Data in other countries...even when you are making coffee in our pantry.
Teamwork: Dimension Data Vietnam in particular is confident to say we have a strong and healhty culture of work. We have a WInning spirit from the top and a strong bonding among employees. Teamwork is a must here to deliver a 10/10 service to clients.
Empowerment: You are free to propose your new way of doing things because everyone shares one big goal is to DELIVER THE BEST SERVICE TO CLIENTS AT THE MOST EFFECTIVE WAY - LOWEST COST AND FASTEST.
Equality: Power barrier is blurry here. We respect people but we dont scare of people we work with. Therefore, if you have an idea, you need to talk and discuss, just raise your voice and everyone will try to help, even the Managers.
Yêu cầu công việc
Your Skills and Experience
[ MUST HAVE ]
- Bachelor degree
- One or more certification of Cisco, Microsoft, Security
- 5 -10 years working experience
- Possessed the skills of Cisco Routing, IPT, Security, CCIE, CCNP
- Participated in a leadership capacity within the technical scope in previous successful IT project, POC and demonstration sales pursuits
- Demonstrated capacity for generating lateral thinking and transforming this into winning outcomes
- Previously lead teams in development of technical solution proposals
- Direct or indirect involvement in project management or large or complex projects
- Ability to overcome organizational and procedural constraints to achieve optimum outcomes
- Certifications such as CCIE-Security is a plus
- Working knowledge of Dimension Data Service Offerings or service offering frameworks
- Dealings at multiple management levels within own and client organizations
- Exposure to management accounting and financials (eg P&L, costs, margins and price)
- Understanding of outsourcing delivery capabilities and models
- Understanding of Dimension Data internal sales and delivery processes and tools
- Previous career achievement in an IT engineering or analyst role
- Superior interpersonal and communications skills
- Self motivated and directed
- Ability to thrive in an ambiguous environment
- Service provider architecture and design
- Broad knowledge of Strategic Value Selling or similar sales methodologies
- Superior analytical skills
- Project management / planning / scheduling skills
- Decisive decision making and problem solving skills
- Strong presentation and negotiation skills
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- BA
- Cisco
- Router
- CCNP
- CCIE
- Architecture
NĂNG LỰC
- Team Leadership
- Project Management
- Organizational Skills
- Problem Solving Skills
- Self Motivated
- Presentation Skills
- Interpersonal Skills
- Planning Skills
- Negotiation Skills
- Analytic Skills
Thông tin doanh nghiệp
Dimension Data Asia Pacific is a leading IT systems integrator.
Founded in 1983, Dimension Data plc is an ICT services and solutions provider that uses its technology expertise, global service delivery capability, and entrepreneurial spirit to accelerate the business ambitions of its clients. Dimension Data is a member of the NTT Group.