Tóm lược
Mô tả công việc
Tóm tắt công việc
- Managing TLS system tickets both incident and request.
- Attending in UAT test for any project which impacts to TLS.
- Consulting TLS system feasibility/ solution to business / and project team.
- Reporting to TLS MIS manager for system issue, change, and improvement.
- Improving & optimizing TLS systems and dialer.
- Informing business user system change.
- Updating system setting base on business requirement.
- Providing and instructing business quick win solution when incidents happens.
- Handle tasks assigned by line manager.
Why You'll Love Working Here
- Extremely Attractive Salary
- 13th Salary Fixed and KPI Bonus
- AON Health Care
- 24/7 Accidental Insurance
- 100% Social Insurance Pay
- Meal Allowance
- Yearly Medical Checkup
- 15 Annual Leaves
- Professional and Transparent Working Environment
- Apply Latest Financial Technology in the World
- Chance to Provide Training and Be Trained Onsite at Home Credit in 11 countries
Yêu cầu công việc
Your Skills and Experience
- Bachelor of university or above in IT
- At least 3 years of experience at IT system/ change request
- Have leading a team at least 1 year, and from team leader level is a plus
- Have knowledge in IT system/ software/ ticket/ Telecom
- Having experience with TLS systems such as dialer system, contract original system, and campaign management system
- Have knowledge of people management and task management
- Fluent in English (4 skills: speaking, reading, writing, and listening)
- Good at MS Office and presentation
Ngôn ngữ
-
English
Nói: Fluently - Đọc: Fluently - Viết: Fluently
Yêu cầu kỹ thuật
- Java
- BA
- MS Office
NĂNG LỰC
- Presentation Skills
Thông tin doanh nghiệp
Home Credit Vietnam Finance focus on lending to consumers seeking purchases of durable goods.
Home Credit Vietnam Finance Company Limited has officially operated in Vietnam since 2009, providing leading consumer financial products in Vietnam with outstanding features, namely quickness and simplicity. In Vietnam market, Home Credit is now taking the lead in motorbike hire-purchase field. After 6 years of operation, Home Credit has built relationship with nearly 5,000 retail outlets in 63 cities and provinces nationwide.