Tóm lược
Mô tả công việc
Tóm tắt công việc
* RESPONSIBILITIES
- Develop, manage & improve IT processes in accordance with policies, regulations, standards, international frameworks, best practices and actual conditions.
- Research, suggest improvements to supporting tools to manage and operate developed processes.
- Support the communication and training of the processes for relevant centers/departments involved in the processes
- Assess compliance of processes with policies, regulations, procedures periodically in the IT division.
- Promote the development and monitoring progress of the action plan to solve the issues arising after compliance assessment.
- Support centers/departments in ensuring the viability and effectiveness of the IT processes. Ensure quality of IT services to meet the requirements of other units in the Bank.
- Other tasks as assigned by IT Division Management and ITSM department Manager.
Yêu cầu công việc
* REQUIREMENTS
- Bachelor degree in IT, Banking and Finance, or Quality Control
- Have developed, managed, improved and assessed compliance of IT processes.
Understand international IT frameworks and best practices about process improvement and compliance such as ITIL, COBIT, Six Sigma
- Understand products, services and IT tools in the banking sector.
- 3 years of experience working in the field of IT or process/service management and improvement.
- English (reading/writing: good, speaking/listening: fluent conversation)
- Quick learning, proactive, responsible
- Work effectively under minimum supervision
- Reporting, presentation and training skills.
- Effective communication skills
Work independently and in a team
- Analytical and problem-solving skills
** BENEFITS
- 13th month bonus, Performance bonus, holiday & training;
- Education benefits: The bank training institute will monthly send a list of courses for employees to choose their suitable course. Therefore, you can self-registration due to your job requirements;
- Insurance: Insurance under labor law + private insurance for individuals.
- Premium employees are entitled to insurance for their relatives;
- Able to have annual travel allowance;
- Have oppornunity to participate in many great events.
Ngôn ngữ
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English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- ITSM
- Six Sigma
- QA QC
- ITIL
NĂNG LỰC
- Learning Quickly
- Proactive
- Responsible
- Problem Solving Skills
- Communication Skills
- Working Independently
- Presentation Skills
- Training Skills
- Analytic Skills
Thông tin doanh nghiệp
VPBank (Vietnam Prosperity Joint-Stock Commercial Bank) is one of the earliest-established Joint-stock Commercial banks in Vietnam with over 200 transaction points nationwide.
VPBank was established in 1993. As a member of the group of 12 leading banks in Vietnam (G12), VPBank is taking steps to reaffirm its reputation as a dynamic bank with stable financial capacity and responsibility to the community. To achieve this ambitious vision, VPBank has implemented an aggressive growth strategy for the period 2012 - 2017 with the support of McKinsey, one of the world’s leading consulting companies. Accordingly, VPBank will focus on organic growth in targeted customer segments, build up foundation systems expeditiously to serve its growth needs, and monitor opportunities in the market actively.
The development of human resources is one of the key activities in the development strategy of our bank. At VP Bank, the staff are working in a dynamic and professional environment, and we also organize the training courses for enhancing the employees's skills and bring the promotion opportunities to all staff of the bank.