Tóm lược
- Yêu cầu kỹ thuật:
- Linux ,
- Windows ,
- MS Virtualization Technologies ,
- VMware ,
- Wireshark ,
- MS Hyper-V ,
- Amazon EC2 ,
- Tcpdump
Mô tả công việc
Tóm tắt công việc
Responsibilities:
- Dealing with incoming incidents via email, over the phone and online meetings (G2M, TeamViewer)
- Dealing with 2nd line support and development team
- Configuring product in customer's environment, describing product requirements and features
- Troubleshooting Network Connectivity Issues, Operating System and Application issues
- Investigating product issues and providing custom builds with fixes
- Helping Sales team with technical questions during meetings
Why You'll Love Working Here
At Nakivo, we are offering employees with young, dynamic and flat organization chart, where your ideas can instantly reach your team leader or even CEO just by clicks. Nakivo Vietnam has been changing very fast in the recently years, we have grown from a group of 6 engineers to the current team size of 20 and we are expecting to grow even more in the next following years.
We welcome and embrace people, regardless to their background, religion, nationality and gender, but focus in diversity, contribution, determination and work ethic. At Nakivo, we are trying to improve everyday, to become competitive choices for talented people, by offering
- Flexible working hours: Office opens from 8.00 AM to 8.00 PM
- Private health care package
- Premium health care check
- Gift (cash/voucher) for every special occasion: New Year's Eve, Tet holidays, International Women's Day, International Children's Day, Mid-Autumn Festival and Birthday
- Up to 15 annual leaves/year and additional leaves (up to 3 days)
- Team building
- Free and un-limited snack, tea, coffee and by-choice request.
Yêu cầu công việc
Required Qualifications:
- 2+ years of working experience
- Strong knowledge of Linux and Windows administration
- Intermediate English
- Available for an early shift (7.00 AM - 4.00 PM)
- University degree in the field of computer science /information systems
Desired Qualifications:
- Experience with virtualization platforms (VMware, Hyper-V, EC2)
- 2+ years of technical support experience
- Experience with network traffic analysis (tcpdump, Wireshark)
- Knowledge of VMware backup and replication products
- Advanced English (written and spoken)
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Linux
- Windows
- MS Virtualization Technologies
- VMware
- Wireshark
- MS Hyper-V
- Amazon EC2
- Tcpdump
NĂNG LỰC
- Analytic Skills
- Communication Skills
- Teamwork
- Documentation
Thông tin doanh nghiệp
NAKIVO Inc. is an IT company providing continuous data protection software for VMware-based virtual servers.
NAKIVO Backup & Replication is a high-performance VM Backup and Replication solution that meets demanding performance and scalability requirements of dynamic virtualized environments without sacrificing simplicity and efficiency.
Designed to address the challenges of VM backup and replication for data center and cloud environments, performance is equally adept at replicating VMs with live applications, groups of VMs supporting a cloud service, and transaction-intensive virtualized set of workloads. Fast VMware infrastructure discovery, backup and replication with advanced VM protection features, delivers one of the highest levels of performance, reliability, and ease of use available in the VM disaster recovery market today.