Terralogic

Mitalab Tower, 379 - 385 Cong Hoa, TP Hồ Chí Minh

Quy mô công ty : 1000-4999

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Tóm lược

1000-4999

Outsourcing

Việt Nam

IT Technical Support

Terralogic

Tan Binh, TP Hồ Chí Minh

  • Có kinh nghiêm (Nhân viên)
  • Toàn thời gian
  • Thỏa Thuận
  • Ngày Đăng:14/10/2019
  • 1

Mô tả công việc

Tóm tắt công việc

Monitoring and maintaining the company computer systems, installing and configuring hardware and software, and solves technical problems. Providing technical support and ensuring the whole company runs smoothly. 

Why You'll Love Working Here

  • Young, dynamic, open, friendly working environments
  • Opportunities to work with cutting edge technologies
  • Opportunities to work onsite at customer's offices in US, Germany, India, Taiwan ...

Company’s Benefits

  • Professional Certificate Sponsorship
  • Family funeral Support

Extra Holiday

  • Sick leave (full paid): 3 days
  • Christmas
  • Parental leave (for male staff): 8 days
  • Wedding leave: 5 days
  • Extra holidays for loyal staff

Financial Supports

  • Lunch allowance
  • OT meal allowance
  • Team building allowance monthly
  • SNAP Award quarterly
  • Birthday gift
  • 13th monhly salary + performance awards + project awards
  • Wedding and having babies

Insurance

  • Accident Insurance 24/24
  • Health Insurance

Events & Activities

  • Women’s day
  • Company quarterly events
  • Christmas
  • Year End Party
  • Company’s annual trip
  • Team building monthly
  • Sport clubs: Football, Badminton, Table Tennis

Yêu cầu công việc

Your Skills and Experience

Responsibilities

IT technical support officer is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits. Here is a selection of duties to include:

  • Installing and configuring computer hardware, operating systems, applications, network, printers, scanners.
  • Monitoring and maintaining computer systems and networks.
  • Setting up user accounts, permissions and deal with password issues.
  • Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.

Skills/Experience Requirements

  • Knowledge in Linux, Windows OS.
  • Experience in installing and troubleshooting operating systems, computer network, software and hardware.
  • The ability to think logically.
  • A good memory of how software and operating systems work.
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
  • Good at English, especially verbal communication.

Ngôn ngữ

  • English

    Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • Linux
  • Windows
  • System Administration

NĂNG LỰC

  • Responsible
  • Documentation
  • Communication Skills

Thông tin doanh nghiệp

Terralogic (formerly known as Infonam) is a global Software Engineering & IT services, US based company.

With 1000+ employees and software development centers in US, India & Vietnam, we combine unparalleled experience, comprehensive technical capabilities across Communications, Media, Semi-Conductor & Automotive, Healthcare & Travel industries.

Why Join Us?

Our Vision To be a global leader in value creation for all our stakeholders.
Our Goal is to find the brightest and most competent professionals to join our dynamic teams in making Terralogic the largest technology services company in Vietnam.