Tóm lược
- Yêu cầu kỹ thuật:
- Networking ,
- Basic ,
- MS Office ,
- Computer Science
Mô tả công việc
Tóm tắt công việc
Job Purpose:
- Desktop Support Engineer handles and maintains the availability, performance, and maintenances of the company’s end user machines and its peripherals: Desktops, Laptops, Printers, Scanners, and all input and output devices attached to it.
Responsibilities:
- Receive assigned end user issues from IOC
- Resolve assigned issue by physically going to the end user’s workstations
- Do routine maintenances of desktops, laptops, UPS, printers, scanners, and all input/output devices attached to them
- Provide physical assistance in transferring workstations of end users from one place to another whenever requested
- Prepare and refresh OS of workstations for newly hired employees
- Install, Uninstall, Configure softwares and applications upon the request of end users
- Provide physical assistance to IOCs and higher Tier whenever requested
Why You'll Love Working Here
BONUSES
- 13th Month Salary
- Performance Bonus
ANNUAL PAID LEAVES
- Vacation Leave: 12 days per year
- Medical Leave: 8 days per year
TRAININGS
- In-house: Technical, Soft skills and English/communication skills trainings
- Overseas: Technical trainings and certifications
HEALTHCARE
- Annual routine check-up
- Comprehensive Insurance: Social/Health/Personal
- Premium healthcare insurance
WELLNESS ACTIVITIES
- Annual company trip for team building
- Sports activities: organized football players for inter-company matches; organized bowling and badminton activities
LEISURE ACTIVITES
- Quarterly company dinner
- Year-end party
- Celebrations for birthdays, anniversaries, Christmas, New Year and other special events
PLUS
- Unlimitedly snacks & beverages
- State-of-the-art office equipment
- Friendly and collaborative environment
- Global career opportunity
Yêu cầu công việc
Skills & Qualifications:
- Communicate effectively in English, both oral and written form.
- Provides quality customer service
- Customer oriented mind-set with good ability to manage customer expectations.
- Clear communication with other IT teams (both written and verbal).
- Must be knowledgeable of Operating System and Networking fundamentals
- Must be familiar with basic operations of input and output devices of workstations
- Must be able to install, uninstall, configure end-user software/applications such as Microsoft Office applications, browsers, etc…
Knowledge & Experience:
- Education must be related to IT, Computer Science/Engineer
- Must have good school records without failing grade on IT Major Subjects
- No prior employment record is required
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Networking
- Basic
- MS Office
- Computer Science
NĂNG LỰC
- Communication Skills
- Teamwork
Thông tin doanh nghiệp
CODE88, we provide IT solutions by developing software platform for business operation.
We provide IT solutions by developing software platform for business operation to local and overseas small and medium-sized enterprises (SMEs). We are committed to deliver strategic and innovative solutions to add business value to our customers. Our distinction from the others is our ability to provide scalable, quality, and cost effective solutions. We deliver a suite of integrated web based solutions and also develop customized Internet applications based on pre-defined work-order from our clients. CODE88 is committed to transform your business via web application for higher productivity and gain competitive advantages in speed, cost, and adaptability.