Cybozu Vietnam

Tóm tắt công việc

Benefits:
Working with great people in an international-standard and professional environment with great chances to learn new skills and gain valuable experience, receive competitive salary, and a number of other benefits as follows:
• Flexibility in working space & time: work from home (5 days per month), flextime
• Well-equipped facilities: laptop (Macbook...) & PC with 2 monitors
• Salary review: twice a year
• Opportunities to go on business trips to Japan, China, US…
• Generali Global medical insurance: support 100% for employees and 50% for 2 family members
• Generali Income compensation insurance
• Generali Death & disabilities insurance
• Support for Japanese/English study/exam and skill training
• Unlimited support for events/parties/club activities
• Support for team building activities
• Creative & young working space
• 2 additional annual leaves issued by company besides ones pursuant to labor law
• 5 days of refresh holiday after every 5 consecutive working years
• Fixed bonus: 13th-month salary
• Other bonus: depends on Cybozu Group’s annual turnovers
• Annual MVP award
• Annual company trip

Job Description:
• Solving IT support requests directly from Cybozu’s employees.
• Supporting IT for internal and external events (seminar, workshop, etc.,).
• Troubleshooting system and network issues.
• Setting up PCs (hardware, software) and mobile devices.
• Managing accounts.
• Managing shared IT devices.
• Creating IT guides.
• Involving in purchasing procedures and documents.
• Working with service providers.

Requirements:
• 1-3 years of experience in IT support or help-desk.
• Experience in setting up and managing PCs (Windows, mac-OS) and smartphones (iPhone, Android).
• Knowledge about hardware, software, network and web administration.
• Good skills in analyzing, diagnosing and troubleshooting issues.
• Good English in reading and writing.
• Experience in writing guidelines and technical documents.
• Experience in handling documents and working with service providers.
• Passion and enthusiasm for supporting everyone.
• Willing to learn new things.
• Long-term commitment.

Preferred qualifications:
• Ability to communicate in Japanese.
• Available to work immediately.

P/S: Please be noted that only shortlisted candidates will be contacted for interview arrangement.