Money Forward Vietnam
E-Town Central, 11 Doan Van Bo, TP Hồ Chí Minh
Quy mô công ty : 25-99
Xem thêmTóm lược
- Yêu cầu kỹ thuật:
- Networking ,
- Linux ,
- Windows ,
- CCNA ,
- MVP ,
- Cisco Switch ,
- Router ,
- Firewall
Mô tả công việc
Tóm tắt công việc
- Receive support requests from different channels including: Phone, Email, Slack, Jira.
- Provide the best solution based on the problems and details provided by members.
- Monthly basic report for devices, licenses and online services billing.
- Install and configure the company's software on members' Macbook.
- Directly solve complex, unresolved issues to higher-level members.
- Working with telecom operators in Vietnam (VNPT, VIETTEL, FPT ...) and internationally to troubleshoot and ensure that does not affect the network at the company.
- Maintain intranet systems at the company.
- Participate in deployment, installation and implementation of tasks such as preparing information technology infrastructure, setting up network equipment configuration and routine maintenance and equipment maintenance.
Why You'll Love Working Here
- 100% Japanese company
- Opportunities to create services for Vietnamese market, Southeast Asian market, world market
- Education for engineers 1on1
- Main communication language in company is English
- About a parent company, Money Forward, Inc. in Japan
- Top fin-tech company in Japan
- Listed on Market of the high-growth and emerging stocks of the Tokyo Stock Exchange.
- Provides B2C service, a personal financial management service “Money Forward” which has more than 9.5 million users and No. 1 market share in Japan
- Provides B2B services, “MF Cloud Series”, SaaS-type service platform for businesses, providing comprehensive services for back office operations
Yêu cầu công việc
Your Skills and Experience
Requirements
- 1+ year experience in IT Support or IT Helpdesk.
- Have basic knowledge about computer systems, familiar with operating systems Windows, Linux, MAC.
- Experience or knowledge of CCNA is an advantage.
- Able to diagnose errors and solve basic technical problems related to the network (Router, Switch, Firewall).
Must-Have
- Having an attentive attitude and effective communication ability to help members troubleshoot and feel satisfied experience.
- Ability to communicate in English.
- Ability to work independently.
- Mentally learn and improve yourself.
Benefit
- Salary review: Twice a year
- Scrum training, work-related training, 1on1
- Bonus: 13th-month salary (Bonus for Vietnamese new year)
- Paid leave: Additional 3-day vacation (15 days in total)
- Award: Monthly Culture Hero, Half-year MVP for excellent employees
- Device: MacBook Pro + Dell Monitor
- Working hour: Monday to Friday, flexible working hour
- Health care: Annual health check
- Insurance:
- Pay Social Insurance, Health Insurance, Unemployment Insurance with full salary
- Voluntary health insurance and accident insurance (Bao Viet Tokio Marine Insurance 24/7)
- Training:
- Technical seminar inside & outside the company
- Order Frontend technical books (base on employee's request)
- Internal workshops
- Scrum
- Others:
- Grab expense on party day.
- Free bike parking.
- Free fruit and coffee.
- Play Station, Billiard,...
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Networking
- Linux
- Windows
- CCNA
- MVP
- Cisco Switch
- Router
- Firewall
NĂNG LỰC
- Communication Skills
- Working Independently
- Scrum
- Flexible
Thông tin doanh nghiệp
Money Forward Vietnam aims to solve money-related issues of all individuals and businesses through building an open and fair financial platform and providing essential services.
We contribute to building a better society by providing services that enable users to “see money in a positive light and broaden their range of opportunities,” thereby significantly enriching their lives.