Shopee

Tóm tắt công việc

- Manage and lead Ho Chi Minh Corp IT teams to deliver stable and robust IT solutions, and ensure smooth running of the day to day IT operations for all offices and warehouses and provide excellent support for employees.
- Develop guidelines, processes, and procedures to enhance office IT Infrastructure resiliency and service availability.
- Design, develop and implement Business Continuity Plan and Disaster Recovery strategy.
- Manage the IT procurement, budgeting and cost control.
- Manage the IT assets & inventories.

- Diploma or Degree in Computer Sciences or Information Technology related.
- Minimum 5 years' of relevant experience operating in a similar role.
- Extensive experience developing and enforcing standards and procedures for project deliverables quality assurance, walk-throughs, issues reporting and change management.
- Experience in establishing, implementing and running the day-to-day operations. Able to lead and manage remote teams in a team-oriented and collaborative environment. Passion for the development of clearly-defined and optimized operational environments.
- Strong network knowledge and hands-on experience in Palo Alto, Cisco, and other network appliances. Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
- Familiar with setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points.
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration. Experience with ITSM tools, frameworks.
- Familiar with and good at managing documenting standard/applications operating procedures.
- Strong analytical and troubleshooting skills, especially when it comes to directly address user issues with software, hardware, and servers. Able to quickly identify problems and implement solutions with minimal downtime.
- Strong communication and interpersonal skills. Good command of written and spoken English.