Optimizely (formerly Episerver)

Tóm tắt công việc

We are looking for a Site Reliability Engineer responsible for designing, implementing, and monitoring the infrastructure and collaborating with other teams and team members to develop automation strategies and deployment processes. You will become an integral part of a CloudOps team, making every problem of the platform an issue of your own, and solving them accordingly.

As a Site Reliability Engineer you will:

• Serve as level 3 support resource for responsible systems
• Troubleshoot and resolve end-user issues independently and efficiently
• Build knowledge base around common production support issues
• Troubleshoot and fix the system when it breaks
• Reduce the impact of errors and automate repetitive tasks
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health
• Author and maintain documentation for related processes, procedures and system events
• Identify areas of improvement within our systems and perform enhancements
• Share the responsibility of being on-call
• Engage in the entire lifecycle of services—from inception through operation and continuous integration
• Lead incident triage, analysis, and resolution
• Drive Root cause analysis and corrective action completion to help eliminate disruption of services and consequently to improve the day-to-day operations of the organization

Being an Episerver's member, you are going to be offered:

• A free “Hacking day” per month for self-studying and researching any IT-related subjects;
• 5 working days /week with flexible working time and no overtime;
• Annual luxury Kick-off vacation;
• International, professional, creative working environment and talented teams
• Onsite opportunities in Europe and US;
• Common cultural-sportive- art Clubs and activities, sponsored and/or supported by the Company (Ex: Football, GYM, Swimming, Guitar, English…).
• Powerful workstation: Core i7-9700, 16-32 GB RAM, 02 x QHD 2560x1440 monitors (2K resolution);
• 100% official salary during the probation period, 13 th month salary, annual salary raise;
• Up to 03 extra paid-leave days per year
• Social, Health and Unemployed Insurance are based on 100% Gross salary and fully paid by Company;
• Extra bonus at $ 60 per special occasions (Birthday, Labor Day, National Day, Solar New year, Lunar New Year);
• Lunch allowance at $30 per month;
• Baby allowance for a child under 03 years old is $ 12 per month;
• AON Premium Healthcare Insurance package for employees and their children up to 18 years old.
• Daily various foods, drink, and seasonal fresh fruits;
• And many other benefits, let's join us to discover!

• Expert level troubleshooting skills across different levels of the stack
• Scripting and software development across one or more programming languages (Powershell / Bash / Python)
• Good understanding of cloud architecture both in Windows- and Linux based systems
• Hands on experience with cloud infrastructure such as Azure or AWS minimum of 1 year.
• Deep expertise in monitoring distributed systems application architectures
• Exposure to and maintenance of CICD and orchestration tools at scale (Azure Automation, Octopus Deploy, Salt, Puppet, Chef etc.)
• Diagnosing and troubleshooting user facing service outages
• Exposure to system and application level telemetry for large distributed cloud architectures
• Diagnosing and resolving problems in high-throughput web applications and network services
• We would be very excited if you have experience with:
  • ElasticSearch
  • Understanding of ITIL terminology for incident and problem management
  • GIT
  • Kubernetes
  • Azure DevOps
  • Azure Active Directory