VDC in collaboration with Positive Thinking Company

Tóm tắt công việc

We are seeking motivated experienced Senior Chatbot Engineers to join the Workplace Service team at National Australia Bank. You’ll develop robotic process automation to solve complex business processes using Cognitive and BOT services.

RESPONSIBILITIES

Key responsibilities of the role are as follows:

1. Collaborate with the business and service engineering teams in Australia to design, build, and enhance autonomous workflow solutions powered by AI stack (Azure, Google, AWS,etc.)
2. Contribute to the solution design, in collaboration with business analysts, solution and security architects, and product owners
3. Develop automation for frequently repeated tasks to improve productivity
4. Develop guided conversations for a chatbot technology platform
5. Develop machine learning algorithms, and then test results against trained data sets, using unstructured inputs and converting them into structured form.
6. Deliver with other software engineers and testers in an Agile environment, deploying to the bank’s cloud environments using CI/CD.
7. Communicate with the business and service engineering teams in Melbourne on ideas, solutions, delivery, and support issues on a day to day basis.

THE BENEFITS AND PERKS

1. Very competitive remuneration package
2. Generous private family healthcare for yourself and two family members
3. A solid team behind you - great people who love what they do
4. The pleasant, enthusiastic, international work environment
5. Opportunity for traveling & training in Australia
6. A brand new & state of the art Agile office
7. Latest technologies, flexible working hours
8. A promising training and career path
9. Fun team activities & outing
10. English learning with native English teachers

CLOUD FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

IT'S MORE THAN MONEY!

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We'll work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we're constantly striving to redefine our standards of excellence. You'll have our backing to develop and our encouragement to explore, realize and reach your full potential.

If this excites you, let's have a chat over a cup of coffee!

Your Skills and Experience

1. 5+ years of relevant software development experience within a large organization with recent BOT and AI/ML cloud experience.
2. C# / .NET Framework / Node JS development experience
3. Chat Bot platform development experience (preferably with MS Azure BOT framework)
4. Integration experience with RESTful API
5. Cognitive service model creation and optimization (preferably with LUIS)
6. Familiar with one or more of the following - NLP, NLU, NLG, R, Python,
7. Experience with ServiceNow, Service desk, or customer service is desirable
8. Able to work collaboratively in a cross-functional DevOps team environment
9. High attention to detail and ready to push the limits
10. Able to communicate in English (written and verbal)

Desirable:

1. Working Experience in Cloud Infrastructure, security, database and messaging.
2. Azure certified in one or more of the following AZ-900, AZ-203, AZ-400
3. Certified or similar training in service management like ITIL V3.0
4. Experience working in a large banking organization or similar