Source of Asia

Tóm tắt công việc

YOUR MISSIONS:
This position requires a dynamic and open-minded person with great relationship skills.
More precisely, here are the main tasks you will be responsible for:

• Provide day-to-day support to ensure the smooth running of the computers, network devices,
• printers as well as end-users’ requirements
• Troubleshoot and resolve application issues, maintain and update technical support
• documentation
• Handle asset management, maintain inventory and liaise with vendors, Identify computer or network equipment shortages and place orders.
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server
• backups
• Server Room Management: Server/ Network/connectivity/Security/Telephone / etc
• Organize and schedule upgrades and maintenance without deterring others from completing their work.

THE PROFILE WE ARE LOOKING FOR IS:

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred.
• Minimum 2 years of relevant experience operating in a similar role
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus
• Good understanding of computer systems, mobile devices and other tech products
• Good interpersonal and communication skills to interact effectively at all levels.
• Strong analytical and troubleshooting skills
• Good in English communication
• Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
• Has passion for technology and wants to make a difference with technology solutions