Fujitsu Vietnam

Keangnam Landmark Tower, 72 Pham Hung, Hà Nội

Quy mô công ty : 100-499

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Tóm lược

100-499

Product

Việt Nam

Customer Service Engineer (IT)

Fujitsu Vietnam

Từ Liêm, Hà Nội

  • Có kinh nghiêm (Nhân viên)
  • Toàn thời gian
  • Thỏa Thuận
  • Ngày Đăng:08/04/2021
  • 1

Mô tả công việc

Tóm tắt công việc

1. Daily tasks:

- Managing, operating, troubleshooting the server system (AD, SCCM, Hyper-V, Fire-wall…)

- Responsibilities for implementing new IT system, upgrading old IT system

- Maintenance other IT infrastructure devices

- Daily investigate and troubleshoot issues (remote/onsite) of OS/Application, HW, Infrastructure and Network for end users

- Mainly responsible for Web/VBA script/Macro (Excel) for automation task to improve working performance.

- Assist in IT fix assets inventory

2. Other: Perform other tasks following IT manager’s request.

Yêu cầu công việc

1. Education level:

- Have deep knowledge and understanding about server system (Windows), Network, Coding skills, VBA script/Macro (Excel) and web

- Have CCNA/MCSA, CCNA certificate(CCNP/ MCSE/ ITIL/PMP (MCSE, CCNP is an advantage)

- Bachelor’s or University’s Degree in IT and/or Telecommunications.

- Can communicate in Basic English/Japanese (communication skills in both speaking and writing) (Japanese is an advantage)

2. Working experience:

- Have experience (at least 23 years) in IT customer service.

- Have experience managing, operating, troubleshooting big server system.

- Have experience in working with Japanese customers is an advantage.

- Have experience in Scripting and Task automation: Windows Script (VBS, PowerShell), Microsoft Office Script (Macro - VBA) is an advantage.

3. Soft skills:

- Hardworking, attention to details and willing to learn new things.

- Strong High level of document skills (MS Office, MS Project…)

- Have Problem-solving skill.

- Have the ability to work independently as well as part of the team.

- Flexible working time: can work in shift/over time/at weekend/on holidays

Ngôn ngữ

  • English

    Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

  • Japanese

    Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • Windows
  • VBA
  • MS Excel
  • CCNA
  • CCNP
  • MCSA
  • MCSE
  • PowerShell
  • MS Office
  • ITIL
  • PMP

NĂNG LỰC

  • Communication Skills
  • Customer Care
  • Hard working
  • Problem Solving Skills
  • Working Independently
  • Willing to learn
  • Flexible

Thông tin doanh nghiệp

Fujitsu, the leading Japanese information and communication technology (ICT) company.

Fujitsu is a leading Japanese information and communication technology (ICT). Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

In Vietnam, we offer technology products, solutions, services and especially cloud computer services. Fujitsu has presented in Hanoi, HoChiMinh. With our expanding strategy, we are seeking Vietnamese Talents together to gain the success. 

AT FUJITSU WE VALUE:
• Employees: We respect diversity and support individual growth.
• Customers: We seek to be their valued and trusted partner.
• Business Partners: We build mutually beneficial relationships.
• Technology: We seek to create new value through innovation.
• Quality: We enhance the reputation of our customers and the reliability of social infrastructure.