DEK Technologies

Tóm tắt công việc

We are looking for an IT Helpdesk to take responsibilities of users support and to work with ICT Teams in Australia and Sweden in relation to network, email and server systems management as well as maintaining all software, hardware facilities to make sure that technical support is properly provided to all staff. 

• Manage and maintain IT infrastructure network and system (Windows servers, devices, software)
• Monitor the performance of network and system
• Diagnose and troubleshoot technical issues
• Maintain technical documentation of network and system
• Document input and report;
• Inventory management;
• Paperwork and document monitoring (delivery notes, …);
• Contact with suppliers for quotation of IT devices and services.

At DEK Technologies you will find yourself in an exciting career with:

• Attractive, competitive salary and incentives
• Opportunities for short and long-term training/work overseas
• An excellent working environment in developing tomorrow’s features
• Open and honest culture where people are valued, treated fairly, trusted and empowered
• Training and career development opportunities
• 40 flexible working hours per week from Monday to Friday
• English classes 3 hours a week with qualified foreign teachers
• Extra 24/7 Health and Accident Insurance
• Annual health check up
• Annual company trip
• Annual family day
• Sport clubs
• Music club
• Yoga club
• Piano club

A University qualification in Computer Science or a related degree, with: 

• At-least 1-year experiences as IT Helpdesk position, manage assets
• Experience with computer-savvy and well-versed in Microsoft products
• Experience in setting up and maintaining system security for Windows servers (windows policy, domain policy, active directory)
• Ability to multi-task and can work under deadline pressure.
• Strong interpersonal and customer service skills
• Passion in developing career in a professional and multicultural work environment 
• Proactiveness, positiveness and high team work spirit.
• Good English & Vietnamese communication 
• Having following IT-related certificates would be a plus
• Microsoft products
• Cisco CCNA
• Linux