Bosch Global Software Technologies (BGSV)

Tóm tắt công việc

- Handle incident ticket, support customer via Service Management Tool.
- Time : working hour base on company policy + OT on public holiday with OT allowance.
- Ensure team KPI
- Frequently communicate with customer via email, phone call
- Analyze and understand customer issue
- Check calculation logic and log (Groovy Script)
- Cooperate with other group (3rd level, SAP,...), identify root cause and solution
- Attend handover session, study, apply and update document continuously.

- Experienced with Java 8+ language (not mandatory, will be trained)
- Strong background knowledge of Accounting, OOP, Data Structures and Algorithms
- Knowledge and experienced with Groovy Script (not mandatory, will be trained)
- Have experience working with web application development/support (inside or outside school)
- Have experience working with a source version control (Git, SVN...) is a plus
- Have experience working with SAP is a plus
- Good English communication skills, customer centricity mindset

Additional information

Why BOSCH?

Because we don't just follow trends, we create them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

Benefits and Career Opportunities

- Working in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (English-speaking environment)
- 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2-month probation
- Onsite opportunities: short-term and long-term assignments
- 15++ days of annual leave + 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- Fitness & sport activities: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events