Central Retail

Tóm tắt công việc

Job purpose

The Omni channel Product owner will unlock the value through the addition of new data-driven capabilities, with a drive towards achieving cross-channel personalization at scale.  This person will shape requirements, prioritize backlogs, sign off user stories and acceptance criteria, communicate with key stakeholders and work day to day with the project team:

• Create a backlog of requirements to deliver against an ongoing roadmap of new Omni-channel capabilities and enhancements that improve the owner experience and align with key business goals
• Work with the internal and external stakeholder to define the delivery roadmap, business value and prioritize the backlog to ensure we are able to deliver within our global timeframes
• Collaborate effectively across the wider delivery & project teams; build strong relationships with IT, delivery partners, PMs, cross-functional Sale, Marketing and business change functions
• Maintain a vision each Omni-channel experience, with compelling benefits and communicate that vision to the scrum team and wider stakeholders 
• Work with the BA/TA/UX designer and UX researchers in the team to create the full product backlog and ensure all business requirements are met within the User Stories and Epics 
• Work with Omni channel teams to deliver Omni-channel experiences end to end 
• Provide reporting to line manager of the backlog and project deliverables
• Ensure the sprint is protected once sprint goals have been defined and the sprint has started
• Regularly evaluate/appraise benefits realization and use to refine overall roadmap & delivery 

• Central Retail VN is one of the top national retail group. We own Big C, Go!, Nguyen Kim, Lan Chi supermarkets and Hello Beauty, Supper Sport chain stores...Our revenues has surpassed $1B and we still invest more to expand our presentation across Vietnam. We respect every talent who join with us to boost up our online channel as a part of our vision.
• Open, transparent and trustworthy environment.
• Challenging project with awesome leaders and co-workers.
• Personalize training plan and career development
• Attractive compensation package (you’ll love it)
• Performance review 1 time/ year
• Annual leave: 15 working days/year, and Other leaves/public holidays in accordance with the Labor Law of Vietnam
• Periodic medical checkup, Health/Social Insurances & Bao Viet Insurance

• The successful candidate will be expected to have strong interpersonal skills, ability to support and engage senior managers, as well as manage and build strong working relationships with key stakeholders across the business.
• Experience of Omni-channel technologies used to facilitate data-driven, personalized, cross-channel experiences, connecting online & offline journeys
• Experience in E-Commerce sites (MAGENTO/CSCART/ODOO/SAP)
• Customer-centric drive, a curious mind-set, with a focus on the use of high quality data & insight to fuel decision making
• The energy and determination to work cross-functionally, at pace, across diverse global teams to cultivate productive, mutually beneficial working relationships
• Experience of working in, or knowledge of, agile scrum, know how to use Confluence, Jira…
• Experience of back and front office applications with understanding of business process management
• Experience of working with APIs/integrations and customer data assets
• A positive and impactful communicator
• Ability to make pragmatic decisions about business priorities in a fast-moving environment
• Excellent commercial acumen, comfortable with numbers and analytics
• A proven ability to balance and champion business, brand and customer needs
• Comfortable speaking to both technical and non-technical teams
• Confidence to make clear and well-thought recommendations to influence decisions