be Group

Tóm tắt công việc

JOB RESPONSIBILITIES

As a Senior Product Ops , you will work as an operations thought partner and subject matter expert and drive several key work streams to help launch new logistics products. This will be a high impact and challenging role where you'll be expected to roll up your sleeves and work with a small team to develop the go-to-market strategy and implementation of solutions across multiple logistics areas such as dispatch, dispatch experience, prediction and other internal and external products related to the business.
In this role, you will work together with the Product and Operations teams to identify product problems and opportunities, prioritize them on the product roadmap, and facilitate bi-directional communication between Product team, Ops team and the Product Operation team related to the rollout and support of all Products. Additionally, you will work cross functionally all teams to ensure smooth product rollouts.

WHAT YOU HAVE TO DO

• Scope the impact of potential product features, bugs and key product decisions
• Gather input from operations teams to drive the product roadmap and bring the voice of ops to the product development process
• Communicate with functional stakeholders to understand key areas of analyses, their business impact and manage the coordination of these efforts
• Understand and advise on cross-functional implications of products/features
• Support operations teams with any product-related questions/concerns
• Product/feature launch communication and education for all operations teams, from messaging through to adoption
• Build scalable solutions and deep expertise to improve coordination, and empower execution
• Communicate product findings and insights to diverse audiences -- from senior executives to new hires to subject matter experts

Benefits

• 13th salary
• Social Insurance
• Medical healthcare
• Annual health check
• 15 days annual leave
• Transportation fee (BE's services)
• Performance bonus
• Holiday bonus
• Team Building and many engagement activities

• Strong leadership abilities and a track record of managing high performing teams
• Ability to work effectively and communicate across many functions while managing several projects at once
• Self-starter attitude--ready to seize opportunities to make an impact, even if your manager doesn't ask you to
• The ability to clearly and succinctly present information (written and verbal) to internal and external audiences
• Demonstrated success in uncovering data to inform decisions
• Demonstrated ability to juggle competing priorities
• SQL knowledge a plus