Fetch Technology

Tóm tắt công việc

 RESPONSIBILITIES

• Monitor systems for any issue using various monitoring tools throughout the day, investigate, and escalate it timely.
• Accountable for making sure the Engineering team members perform their monitoring duty on the code that they build.
• As a power user of our various monitoring tools, manage the dashboards and alerts to ensure they are up-to-date, accurate, and effective.
• Work with engineers to create new monitoring dashboards and alerts as new systems are being built and start to operate or as issues occur.
• Respond immediately to any issue alerted outside working hours including on weekends as an on-call duty.
• Collaborate with Infrastructure & Tools Engineers to optimize the utilization of the monitoring tools.
• Collaborate with the Engineering teams, especially the Engineering Support team to improve the process of incident/bug resolution.  

Being a member at Fetch Technology, you will experience a youthful, flexible and creative work environment:

• Attractive salary and annual salary review.
• Working in a professional, friendly, well-equipped environment both with foreigners and Vietnamese.
• Working directly with foreign client, all your dedication to work will be fairly recognized for performance review.
• Extensive on job training, you will always have chance to work with new emerging technologies.
• Social insurance, health insurance & unemployment insurance according to Vietnam Labor Law.
• 12-day annual leave per year.
• Annual holidays follow the Announcement about Holidays of Vietnam Government.
• 13th month salary.
• Premium personal health care.
• Enjoy diversified activities: Happy time every day, Monthly Team-building, Company trip, Play Game (PlayStation, CS Go), Play Sport (Football, Badminton, Billiards,..).

REQUIREMENT

Must have:

• 3+ years of experience maintaining large-scale public-facing systems up and running. 
• Practical problem solver, highly analytical, great team player, has an excellent work ethic, and has strong care in process improvement.
• Familiar with how these things work:
  • Cloud infrastructures such as Alibaba Cloud and Amazon AWS
  • Modern backend applications such as Python, Django, and Celery.
  • Modern mobile apps on Android devices.
  • Modern web applications with Js-based frameworks.
  • Large-scale relational database like PostgreSQL.
• Highly skilled in working on Linux-based OS and open source tools.

Nice to have:

• Can communicate clearly, timely, and professionally:
  • With technical and non-technical users,
  • With leadership roles and individual contributors
  • In English and Indonesian.
• Expert in multi-tasking, both in planning, executing, and managing projects thoroughly in issue tracking tools.
• Expert in using software monitoring tools such as Grafana, Sentry, Datadog, Firebase, etc.

WORKING HOURS & LOCATION

• Working hours: From 9 AM - 6 PM, Monday to Friday.
• Location: 
  • Ho Chi Minh: 3rd Floor, BCONS TOWER 2 - No. 42/1, Ung Van Khiem Street, Ward 25, Binh Thanh District.
  • Ha Noi: 13th floor, TTC Building - No. 19, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District.
  • Da Nang: No.35, Thai Phien street, Phuoc Ninh Ward, Hai Chau District.