Tóm lược
- Yêu cầu kỹ thuật:
- Java ,
- HTML5 ,
- CSS ,
- JavaScript ,
- Software testing ,
- Web Services ,
- MS SQL ,
- Appium ,
- UI/UX ,
- BA
Mô tả công việc
Tóm tắt công việc
In this role
We are the ticketing solution provider of the top 3 greatest world sports tournament. We are looking for smart, collaborative, enthusiastic and well-organized professionals who are willing to take an active part in a sustainable, long-term product venture with a start-up mindset
• Help customers to use our ticketing product in the most efficient way by delivery diverse technical services requests according the standard service catalog: product configurations, online shop CSS customization, Third-party Interface activation, seat map edition, email / invoice template edition, etc.
• Analyze technical service requests from English/French/Spanish/German speaking customers
• Provide estimation and propose alternative solution if needed
• Process the requests according to agreed solution and handle change requests
• Ensure the deliveries are on quality, on time
• Have high speed interaction with stakeholders across Europe/US
• Have high speed interaction with Product team in Switzerland and Vietnam
• Participate in special technical projects upon request.
• Work closely with Services Manager to maintain service deliveries and quality.
Yêu cầu công việc
- Bachelor’s degree in Computer Science, Telecommunication or related
- Open for fresher up to 2 years experience working in IT industries
- Ability to work with stakeholders to understand detailed requirements and implement service requests that meet client needs.
- Basic HTML/CSS and Javascript skills
- Basic UI/UX skills are a plus
- Basic knowledge or work experience in SQL, web services is a strong plus
- Excellent interpersonal and communication skills
- Have time management skills, able to identify and prioritize urgent/critical requests
- Be good at logical and critical thinking to propose accurate solution to customers
- Proficient in English is required; knowing French is a strong plus
- Experience with software testing/coding/BA/UI/UX designer, working in product’s company are a strong plus
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
-
French
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- Java
- HTML5
- CSS
- JavaScript
- Software testing
- Web Services
- MS SQL
- Appium
- UI/UX
- BA
NĂNG LỰC
- Interpersonal Skills
- Communication Skills
- Time Management Skills
- Management Skills
- Logical Thinking
- Critical Thinking
Thông tin doanh nghiệp
ELCA Vietnam, Switzerland’s largest independent software development company.
ELCA is Switzerland’s largest independent software development company. Since 1968, our mission is to implement original and innovative solutions with strong added value. Working together with our clients and partners we guarantee system durability.
For over 15 years our group has been successfully operating an offshore development center in Vietnam.
The decision to open ELCA Vietnam was groundbreaking for the group. In 1998 ELCA was one of the first 100% foreign-owned software companies to open an office in Ho Chi Minh City.
Our projects are highly diversified. We develop on .NET and JAVA platforms and integrate products like SharePoint and CRM. Technologies like web- and mobile applications require the best software and system designers.
Our quality system is the backbone of our success. We all contribute our experiences and have it regularly re-appraised at CMMI maturity level 3.
As part of our culture senior people are involved in training and coaching young talents. This is a key success factor to develop our cloud-based SECUTIX solution.
ELCA Vietnam started with six people. Today we are a production facility with more than a hundred employees. During the same period ELCA Switzerland tripled its workforce to over 450 engineers. We contributed fully to this success and the group has gained in flexibility and reduced its risks.
ELCA’s outsourcing and offshoring model is mature and we believe that our expertise is opening very interesting perspectives for us all.