Tóm lược
Mô tả công việc
Tóm tắt công việc
We are looking for a highly motivated and skilled IT Support to join our IT Team in Nha Trang, Vietnam. The ideal candidate will provide technical assistance, support, and advice to end-users for hardware, software, and systems-related issues. The IT Support will play a crucial role in ensuring the smooth operation of our company's IT infrastructure.
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
- Fresh graduate or 1 - 2 years of relevant experience is preferred.
- Hold a CCNA or MCSA certification is an advantage.
Excellent opportunities await.
- Monitor and maintain records of all hardware items, such as computers, servers, routers, switches, tools, and other equipment.
- Gather and analyze data to diagnose problems with computer systems.
- Install, configure, and troubleshoot hardware and software components to ensure the efficient operations of computer systems.
- Resolve IT support requests from employees.
- Generate sign ins for new hires during onboarding process.
- Update employees on the status of their service requests.
- Log all service requests and update tickets as needed.
- Update IT reports, labeling and manage IT assets.
- Ensure the proper functioning of printers, scanners, and other office equipment by regular maintenance.
- Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.
Yêu cầu công việc
What we expect from you:
Is this you?
- Strong analytical, problem solving and communication skills.
- Able to set appropriate priorities, monitor progress, and organize follow-up actions.
- Time management skills to provide updates and fixes within a promised time frame.
- Multitasking skills to assists multiple employees at once.
- Ability to provide and receive feedback constructively.
- Desire to learn and committed to personal development.
- Proven experience in working with minimal supervision.
Ngôn ngữ
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English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- CCNA
- MCSA
NĂNG LỰC
- Analytic Skills
- Problem Solving Skills
- Communication Skills
- Time Management Skills
- Multi-task Skills
Thông tin doanh nghiệp
INFOdation is an IT solutions provider with head quarter in Netherlands and development branches in Vietnam.
Founded in 2008 by Jan Bouw, Chi Mai and Gerrit Mulder, INFOdation has its headquarter located in Bodegraven (Netherlands). We also have a remote development team in Ho Chi Minh City and Nha Trang (Vietnam).
At INFOdation, we believe that any business, regardless of size and scope, should be able to access all required IT enablers, so we keen on building solid and flexible IT solutions.
Let's join our team to share the mission to provide these enablers to businesses to make its business idea reality, to set-up/ optimize/ automate its business processes, from advice through development to implementations.