Zoi

Tóm tắt công việc

As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of JIRA and its integration with other tools. If you have a deep understanding of JIRA/Confluence and Agile methodologies, and you're ready to take on a challenging role, we want to hear from you.

Key Responsibilities

• Configure and customize JIRA to meet the needs of various teams and projects.
• Maintain and administer JIRA projects, workflows, and issue types.
• Manage user permissions, roles, and access controls within JIRA.
• Provide support to users and troubleshoot issues related to JIRA.
• Collaborate with development teams to understand their requirements and implement JIRA solutions accordingly.
• Monitor and optimize the performance of JIRA to ensure efficient and smooth operation.
• Ensure proper integration of JIRA with other tools, such as Confluence, Bitbucket, and various plugins.
• Keep up to date with best practices and industry trends in JIRA administration and agile methodologies.
• Create and maintain documentation and training materials for JIRA users.
• Work closely with stakeholders to gather feedback and continuously improve JIRA

• Bachelor's degree in a relevant field or equivalent work experience.
• 4+ years of experience as a JIRA Administrator.
• Strong knowledge of JIRA, including configuration and customization.
• Experience in setting up and managing JIRA projects, workflows, and permissions.
• Familiarity with agile methodologies and software development processes.
• Proficiency in troubleshooting and problem-solving related to JIRA.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• JIRA certification is a plus.