Thoughtworks Vietnam

Tóm tắt công việc

Woven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they're team motivators and strive to inspire all teammates to weave quality into their mindsets and code.

Job responsibilities

• Advocate for quality being built into software and products and aspire to 'shift quality to the left' i.e. highlight and put measures for risk mitigations within the team as early as possible.
• Collaborate with cross-functional teammates to embed quality at every stage of product evolution from ideation to customer usage.
• Regularly carry out exploratory testing to gain insights and uncover potential risks.
• Offer improvements to code, tests, testability and suggest tools and frameworks.
• Examine end-to-end processes including test coverage across all layers of the tech stack, ensuring quality is embedded throughout.
• Contribute to the creation of a reliable and maintainable automated testing suite to ensure simple, effective analysis of failures and avoid any test case duplication.
• Alter team approach based on standards and regulations in certain industries.
• Coach the client's team and encourage them to adopt a quality mindset.
• Advocate QA expertise to the broader tech community in Thoughtworks, speaking at conferences and acting as a mentor for junior-level QAs.

At Thoughtworks, we believe technology can be a powerful force for good. That's why our purpose is to create an extraordinary impact on the world through our culture and technology excellence. This isn't just a slogan, it's the core principle guiding every decision we make. 

We achieve this through a relentless pursuit of excellence and a culture built around these five core values:

• Be an awesome partner for clients and their ambitious missions: We believe in building strong, collaborative relationships with our clients, helping them achieve their most ambitious goals.
   
• Revolutionize the technology industry: We're constantly pushing boundaries and innovating, aiming to make a lasting impact on the entire tech landscape.
   
• Amplify positive social change and advocate for an equitable tech future: Technology should be a force for good. We actively promote positive social change and fight for an inclusive and equitable tech industry.
   
• Foster a vibrant community of diverse and passionate technologists: Our diverse and passionate teams are our greatest asset. We foster a collaborative and inclusive environment where everyone feels valued and empowered to thrive.
   
• Achieve enduring commercial success and sustained growth: A healthy and sustainable business allows us to continuously invest in our people, technology and social impact initiatives.

This commitment to our purpose is matched by a commitment to our people. As Thoughtworkers, you'll be empowered to focus on what you do best – creating positive change through technology – because we offer a comprehensive benefits package designed to support your well-being and career development.

Here's how we support our team:

• Health & wellness: Health insurance for employees and their immediate family, mental health support and annual check-ups.
   
• Work-life balance: Flexible work arrangements on a hybrid work model, maternity/paternity leave, sabbatical leave.
   
• Financial security: Competitive salaries, referral bonuses, and laptop buyback programs.
   
• Professional growth: Training allowances and personal development budgets.
   
• Technology & equipment: Top-tier MacBooks and allowances for work-from-home setups.
   
• Connectivity: Monthly communications allowance to stay connected at home and on the go.
   
• Fun & camaraderie: We organize engaging social activities like running clubs, nature outings, annual events and monthly Town Halls to foster connections and a positive work environment. 

Ready to break free from the ordinary and achieve the extraordinary? Explore our open roles! 

Technical Skills

• More than 5 years of working experience with both manual testing and automation testing.
• You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles.
• You have experience with agile, code management, deployment strategies and release management.
• Familiarity with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese.
• You are comfortable suggesting changes to both on premise and cloud architectures for enhancing quality.
• You can perform different types of functional and cross-functional testing including performance and security testing across varied architectures.
• You know how to best leverage metrics to improve lead time, deployment frequency, mean time to recovery and change fail rate.
• You can design quality strategies and can produce one for the team.
• Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy.

Professional Skills

• You enjoy influencing teammates and advocating for quality as a shared team responsibility.
• You are passionate about ensuring the correct product is being built, not just that it is being built correctly.
• You work in a communicative and collaborative way.
• You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared.