CODE88

Tóm tắt công việc

Job Purpose:

The DevOps Team Lead sits at the intersection of technical expertise, operational reliability, and project delivery. This role is responsible for leading a team of Systems/Platform engineers to design, implement, and maintain secure, scalable, and highly available infrastructure across AWS, Azure, Google Cloud, and on‑premise environments. The position owns the end‑to‑end application delivery platform (CI/CD, Kubernetes, GitLab, ArgoCD, Helm), observability stack, and continuous ISO/IEC 27001 compliance within the team, ensuring timely delivery of high‑quality infrastructure services that support business objectives.

Key Responsibilities

Infrastructure & IaC Management

• Lead the design, implementation, and maintenance of infrastructure across AWS, Azure, Google Cloud, and on‑premise servers.
• Champion Infrastructure as Code (IaC) practices using tools such as Terraform, Terragrunt, CloudFormation, or equivalent to provision, configure, and manage infrastructure in a repeatable and auditable way.
• Ensure environments are standardized, secure, cost‑optimized, and aligned with architecture and security guidelines.

Application Delivery & Platform Engineering

• Own and evolve the application delivery platform using GitLab CI, ArgoCD, Helm charts, and Kubernetes.
• Design and maintain CI/CD pipelines to support reliable, frequent, and automated application deployments across environments.
• Establish best practices and guardrails for Kubernetes cluster configuration, namespace management, Helm chart management, and deployment strategies (e.g., blue/green, canary).
• Collaborate closely with development teams to ensure smooth, predictable, and observable releases.

Monitoring, Logging & Alerting

• Lead the design, implementation, and continuous improvement of the observability stack, including Prometheus, Thanos, Alertmanager, Grafana, Kibana, and Elasticsearch.
• Define and maintain monitoring standards, SLOs/SLIs, dashboards, and alerting rules to ensure early detection and rapid resolution of incidents.
• Ensure logs, metrics, and traces are consistently collected, stored, and accessible for troubleshooting, performance tuning, and capacity planning.

Compliance & Information Security (ISO/IEC 27001)

• Lead the implementation, documentation, and continuous maintenance of the ISO/IEC 27001 Information Security Management System (ISMS) within the team.
• Ensure infrastructure, platforms, and operational processes adhere to information security policies, controls, and audit requirements.
• Collaborate with Information Security, Risk, and Compliance stakeholders to support audits, risk assessments, and corrective actions.
• Promote a culture of security and compliance awareness within the team and across collaborating functions.

Team Leadership & People Management

• Lead, mentor, and develop a team of Systems/Platform engineers; provide regular feedback, support career growth, and foster a high‑performance culture.
• Plan and prioritize team workload, ensuring timely delivery of projects, BAU tasks, and incident resolution.
• Promote knowledge sharing, documentation, and cross‑training to reduce single points of failure.

Collaboration

• Work closely with software development, security, network, and service desk teams to ensure infrastructure and platforms meet business and operational requirements.
• Translate business needs into technical solutions, set expectations, and communicate clearly on progress, risks, and timelines.
• Participate in architecture and design discussions, contributing infrastructure and operations perspectives.

Reliability, Incident & Problem Management

• Oversee incident response, including triage, communication, and coordination with relevant teams to minimize downtime and impact.
• Drive root cause analysis (RCA) and implement corrective and preventive actions for recurring issues.
• Continuously improve operational processes, runbooks, and standard operating procedures.

(*) BONUSES & REWARDS

• Competitive Salary
• 13th Month Salary & Performance Bonus 
• Employee of the Year Award

(*) TRAINING & DEVELOPMENT

• In-house & Overseas Training
• Full reimbursement for international Technical Certification 
• Global career opportunity

(*) ANNUAL PAID LEAVES

• Vacation Leave: 12 days per year
• Medical Leave: 8 days per year
• 1 extra seniority day for every 3 years of service

(*) HEALTHCARE

• Annual Routine Check-up
• Premium Healthcare Insurance 
• Comprehensive Insurance

(*) WELLNESS AND LEISURE ACTIVITIES

• Annual Team Building
• Soccer Club and Badminton Club
• Entertainment activities: Music band, Karaoke
• Celebrations special events: Birthdays, Christmas, New Year/Year-end Party.

(*) PERKS

• Fruits Days every week
• Unlimited snacks & beverages

Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field; advanced degree is a plus.
• 5+ years of hands‑on experience in systems, platform, or infrastructure engineering, with at least 2 years in a technical leadership or team lead role.
• Strong communication skills in English, both written and verbal, with the ability to explain complex technical topics to non‑technical stakeholders.
• Demonstrated ability to provide high‑quality customer service, manage expectations, and build strong relationships with internal stakeholders.
• Proven experience leading and mentoring technical teams.

Knowledge & Experience

• Deep expertise in managing and configuring public cloud environments (AWS required; Azure and Google Cloud strongly preferred).
• Strong experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or equivalent.
• Proven experience designing and maintaining CI/CD pipelines, ideally with GitLab CI; familiarity with other CI tools is a plus.
• Hands‑on experience with Kubernetes, ArgoCD, and Helm charts for application deployment and configuration management.
• Solid understanding of networking concepts within cloud and containerized environments (VPCs, subnets, security groups, ingress/egress, load balancers).
• Strong background in Linux administration, system hardening, patch management, and performance optimization.
• Practical experience with observability stacks: Prometheus, Thanos, Alertmanager, Grafana, Kibana, and Elasticsearch (or equivalent tools).
• Proven experience implementing, operating, or maintaining ISO/IEC 27001 controls and processes within an organization.
• Experience with configuration management/automation tools (e.g., Ansible, Rancher, or equivalent).
• Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Professional Cloud Architect) are an advantage.