Trusting Social

Tóm tắt công việc

How You'll Make an Impact

As our Product Manager, you'll be at the forefront of transforming market needs into impactful, world-class products that solve large-scale problems for our clients. You'll take extreme ownership of your assigned product lines within the Trust Vision department, driving their success from concept to market leadership.

What You'll Do

• Understand market needs and customers' pain points, stay updated on market trends, create a compelling product vision, and develop a product roadmap quarterly and annually. Spearhead the success of the whole Trust Vision department’s product lines in your assigned markets.
• Obsess over customers to deliver the products they need, constantly study the products to understand every aspect, and fine-tune them to meet customer needs.
• Deliver a world-class product with inputs from customer/client discovery, sales, and advisory teams.
• Conduct assessments to identify optimal product opportunities, ensuring alignment of features with the targeted market and available technology.
• Work closely with the Data Science team & Engineering team to deliver product features of the product roadmap.
• Engage with clients and users to gather constant feedback and incorporate it into the product features.
• Conceptualize, define, and guide research and product requirements to create exceptional user experiences.
• Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience.
• Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
• Provide expert opinions for enhancements/improvements of the product suite provided to clients.
• Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation. 
• Pitch or support sales in pitching and deployment for customers.
• Foster the professional growth of product team members by providing ongoing development opportunities and offering timely feedback to enhance their skills and expertise when needed.

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets.

What We're Looking For

Minimum 

• 4+ years of experience in product management, along with 8+ years of overall work experience 
• Experience in SaaS/B2B product development
• Exceptional problem-solving skills under pressure (candidates who come from internal/external management consulting or similar, or candidates with a Technical background - a degree in Computer Science, Engineering, or a related field - are strongly welcome. You don't need to know how to write any code; you need to understand the product from a technical standpoint only.
• Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions 
• Willingness to roll up your sleeves and do whatever it takes to help your team win 
• Ability to maintain a keen attention to detail, multitask, and work well under pressure; zoom in and out on a problem
• Good interpersonal skills, teamwork spirit, hardworking with enthusiastic attitudes 
• Strong learning capability and self-motivation to acquire new knowledge 
• Extreme ownership, love the products, and do whatever it takes to make the products stand out

Preferred  

• 10+ years of experience
• Proven track record in Product Management 
• Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
• Knowledge of AI/Machine Learning topics 
• Experience in managing KYC process or fraud risk management for customer onboarding
• An MBA degree would be a plus.

Excellent candidates

• Passionate about solving complex and large-scale/world-class problems, finding joy in crafting solutions that impact millions of lives or transform the world.
• Excellent in problem-solving, solving problems in a well-structured, data-backed, and deeply analytical manner, combined with a touch of creativity.
• Strong track records of products attest to their effectiveness in creating meaningful impacts and addressing the intended challenges.
• Extreme ownership is, without a doubt, working for the love of it, leading the team to help millions of lives.