DASAN Zhone Solutions (DZS)
The Technical Support Engineer is responsible for providing comprehensive technical product support to our customer’s field engineers and technicians who are installing, diagnosing, troubleshooting, maintaining, and debugging complex packet based telecom access equipment. Involves assistance with analysing technical troubles including maintenance support. Candidate should have a strong technical background and knowledge of telecommunications, Voice, Data, and Video networking, FTTx PON solution, routing and MPLS. Strong interpersonal skills and ability to effectively work with multiple audiences and levels within both internal and external organizations are required. Responsible to transfer the knowledge of customer service scenario towards tracking and monitoring department effectiveness in meeting SLA’s (Service Level Agreements).
Key Responsibilities:
Why You'll Love Working Here
All members in DASAN Zhone Solutions Vietnam always support each other both in life and at work because everyone is all members of a family. Dasan family is very warm and is of much love.
Besides, we offer appeling benefits for our talented members:
• 13th salary
• Attractive salary with full social welfare policy (social insurance, health insurance, unemployment insurance) by Labor law.
• Annual Health check and Premium Health Care Package.
• Free English and other training courses such as software development, network knowledge, testing skills, etc.
• Lunar New Year Gift and Christmas Day off.
• Travel and lunch allowance.
• 13 days of annual leave.
• Outings and team building programs.
• Detailed company welfare and benefit as below information:
• And many other benefits: family hours, workshop, birthday, wedding, etc...
Your Skills and Experience
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Japanese
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Dasan Vietnam Limited Company is 100% subsidiary of Dasan Networks Solutions Inc (USA) which is number 1 network solution provider which presences in the U.S, Korea, Japan, China, Taiwan, Vietnam, France, Myanmar and India. DASAN Networks Solutions develops and manufactures a wide range of network equipment for Carriers and Enterprises from FTTH, Mobile Backhaul, Ethernet Switch to Wifi.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.