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Simpson Strong-Tie Vietnam

AGB Building, 14 Tan Hai, TP Hồ Chí Minh

Quy mô công ty : 100-499

Xem thêm

Tóm lược

  • 100-499
  • Product
  • Việt Nam

Junior - Middle IT Support

Simpson Strong-Tie Vietnam

  • Tân Bình, TP Hồ Chí Minh
  • Thỏa Thuận
  •  Toàn thời gian
  •  English
  •  Có kinh nghiêm (Nhân viên)
1
1

  •  Ngày Đăng:04/08/2022

  • Hết hạn
Junior - Middle IT Support
Hết hạn
Yêu cầu kỹ thuật: Windows , Citrix , Cisco , TCP/IP

Mô tả công việc

Tóm tắt công việc

You want to be an important member of a strong team of other makers who take pride in their work and support each other. As an IT Support Analyst, you will be responsible for first level supporting on hardware, software, network and other management tasks. That’s year one. If career growth is important to you, we not only know how to help you with that, it’s what we love to do: 

WHAT YOU’LL BE DOING

  • Hardware and Software Operational Support
    • Setup computer and peripherals for users.
    • Take responsibility for the maintenance, support and documentation of the hardware peripherals, PCs, CCTV, Door access control and Printers…
    • Analyze and support or cooperate with vendors to resolve problems.
    • Install Window OS and other Software base on IT policy.
  • Help Desk Service
    • An IT Support Technician is required to provide 1st and 2nd line support to our users at Viet Nam location and remotely all around Asia. 
    • Receive and respond ticket on Service – Now system. The incident ticket should be hardware software issue, or related to Servers (AD, file sharing, web app…)
    • Cover any occasional issues out-of-hours alongside a third party support provider.
    • Training user knowledge related to IT scope.
  • Cooperate with IT Global Teams
    • Cooperate with IT Global Teams for global or local projects.
    • Submit, assist or forward tickets to relevant teams.
    • Propose appropriate IT solutions to Global Teams.
  • Management Tasks
    • Responsibility of monitoring about network, systems and other hardware operation.
    • Manage IT Asset.
    • Plan IT budget.
    • Work with vendor for purchasing, contract, setup and maintenance IT items
  1. Attractive salary with 100% salary during probation
  2. 13th-month salary, Performance bonus (1,5-2 months salary), Salary review annually
  3. Premium health care program for employees + one of your beloved ones, Annual medical check-up
  4. 15 vacation days per year
  5. Opportunity to be on-site in the USA
  6. Chance to collaborate and work with global stakeholders
  7. Provide training to develop our employee‘s knowledge and skills (Internal training: Udemy, Pluralsight, and another online training course, TechTalk sharing within Software Development Division; External training: Management, English, Soft Skills, ….)
  8. Benefits for special holidays (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children‘s Day…)
  9. Company trip and Year-End party every year
  10. Social, sports and several team building activities
  11. Young, friendly and international working environment
  12. Modern working conditions and entertainment facilities at the office
  13. Snacks, tea and coffee all the time
  14. Compliance fully to Vietnam Labor code

Yêu cầu công việc

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

  • At least 2-year experience of IT Support or vocational training on Windows Operating Systems.
  • Have experience about customer service and communication skills 
  • English skills – ability to understand English in reading, writing and talking.
  • Desktop and Laptop support skills (hardware and software) - Hardware and Printer peripherals support skills
  • Any Certification on Microsoft and programing skills would be welcome - Any knowledge of Citrix or Cisco would be desirable.
  • Basic TCP/IP Network and Microsoft Servers troubleshooting 

Ngôn ngữ

    • English

    • Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • Windows
  • Citrix
  • Cisco
  • TCP/IP

NĂNG LỰC

  • Customer Care
  • Communication Skills

Tìm kiếm công việc phù hợp

Thông tin doanh nghiệp

Simpson Strong-Tie Vietnam is committed to helping customers succeed by providing full service engineering and field support.

For more than 50 years, Simpson Strong-Tie has focused on creating structural products that help people build safer and stronger homes and buildings. Considered a leader in structural systems research, testing and innovation, Simpson Strong-Tie is one of the largest suppliers of structural building products in the world.

Simpson Strong-Tie products are known for their consistent quality and availability as well as for helping structures resist high winds, hurricanes and seismic forces.

Simpson Strong-Tie is looking for highly motivated, energetic developers to be part of delivering software solutions that will transform the construction industry.
We are creative thinkers who value collaboration and feedback.

Các việc làm khác của nhà tuyển dụng này

  • 100-499
  • Product
  • Việt Nam

Senior DevOps Engineer

Simpson Strong-Tie Vietnam

  • Tân Bình, TP Hồ Chí Minh
  • Thỏa Thuận
  •  Toàn thời gian
  •  Có kinh nghiêm (Nhân viên)
1
Ngày Đăng: 19/05/2023
Kỹ năng: DevOps, MS Azure, CI/CD, AWS, Microservices, Terraform, Packer, IaC, PowerShell, Git, RESTful, MS SQL, Multi-Tier, Architecture
  • 100-499
  • Product
  • Việt Nam

Junior IT Support

Simpson Strong-Tie Vietnam

  • Tân Bình, TP Hồ Chí Minh
  • Thỏa Thuận
  •  Toàn thời gian
  •  Có kinh nghiêm (Nhân viên)
1
Ngày Đăng: 10/05/2023
Kỹ năng: Windows, Citrix, Cisco, TCP/IP, Windows Server

Tìm kiếm công việc phù hợp

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