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Techcombank

Techcombank Tower, 191 Ba Trieu, Hà Nội

Quy mô công ty : 100-499

Xem thêm

Tóm lược

  • 100-499
  • Product
  • Việt Nam

Expert, IT Operations

Techcombank

  • Hai Bà Trưng, Hà Nội
  • Thỏa Thuận
  •  Toàn thời gian
  •  English
  •  Có kinh nghiêm (Nhân viên)
1
1

  •  Ngày Đăng:26/10/2022

  • Hết hạn
Expert, IT Operations
Hết hạn
Yêu cầu kỹ thuật: DBA , Middleware , T24 , AWS , Network Infrastructure , IT Security

Mô tả công việc

Tóm tắt công việc

Job Purpose
The Operation Expert is responsible for providing expert knowledge in his/her domain when participate in IT projects; proactively and immediately responses to system incidents in his/her expertise domain; managing incidents, problems, and ensuring respective units properly resolve issues so incidents are not repeating; constantly reviewing and proposing solutions to enhance the bank's existing operation processes and tools.

Key Accountabilities
(1) Main work:
- Collaborate with the appropriate departments to deeply understand the systems, as a basis for the efficient and stable operation of services.
- Define operation frameworks, standards, processes, checklists, and tools for the systems and communicate them to operation functions to apply into application operation.
- Analyze and propose improvements upon technology and standards across the organization.
- Participate in training courses to remain up-to-date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Provide advice, trainings, and supports to people in operation functions.
- Participate as a key member of the incident response team to directly drive incident/problem fixing progress and also responsible for analyzing and concluding the root cause of the incidents and problem; define and implement the solutions to recover the services quickly and prevent them from repeating.
- Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the IT infrastructure/applications/services, then have remediation plan to improve quality of services.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Monitor and report out the compliance of the operation activities in real-life.
- Report periodically to the Director of Infrastructure Services Excellent Center.

Key Accountabilities (2)
Risk management and compliance:
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in operations.
- Ensure that team members fulfill their commitments on service quality and comply with the Bank's regulations and policies

Yêu cầu công việc

Success Profile - Qualification and Experiences

Qualifications
- Graduated from university majoring in IT or electronics and telecommunications, business administration, finance and banking

Work Experience
- At least 8 years of experience in IT operation and development in large organizations, especially banks
- Solid background in one of these domains: DBA, T24, Network & Security Infrastructure, Middleware, Cloud (AWS)
Other requirements
- International Certificate of System Foreign language
- English, according to TCB's regulations in each period.

Ngôn ngữ

    • English

    • Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • DBA
  • Middleware
  • T24
  • AWS
  • Network Infrastructure
  • IT Security

Tìm kiếm công việc phù hợp

Thông tin doanh nghiệp

Techcombank aspires to be the best bank and a leading business in Vietnam.

MISSION:

• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.

• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career

• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices

CORE VALUES:

1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.

2. Innovation: Make improvements to lead the way.

3. Team work: At Techcombank, you will not have good performance without cooperation.

4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.

5. Accountability: Be committed to overcoming difficulties and achieving great successes.

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Tìm kiếm công việc phù hợp

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